Configuring Influence Codes

Influence codes can be associated with contact profiles to indicate the impact a contact has on purchase decisions involving your property's offerings.

Adding an Influence Code

1. Select the Administration menu, select Client Relations, select Profile Management, and then select Influence Codes.

2. Click New and complete the following fields:

   1. Code. Enter a code for the level of influence (for example, DEC for the decision maker, NEG for negotiator, and so on).

   2. Description. Enter a detailed description of the influence code.

   3. Manage Translations. (Available when the Multi Language function under the General group is active.) Select to open the multi-language descriptions screen and configure a language translation for the description.

   4. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

3. Click Save to save and exit or click Save and Continue to save this code and add another.

Editing an Influence Code

1. Enter search criteria and click Search.

2. In the search results, select the code and click the vertical ellipsis.

3. Click Edit.

4. Inactive. Select to inactivate the current code. Inactive codes are not available for selection on a profile, but are available for selection in report filters.

5. Update the configuration and click Save.

Deleting an Influence Code

1. Enter search criteria and click Search.

2. In the search results, select the code and click the vertical ellipsis.

   Note:

   Only inactive codes that are not currently used in a profile can be deleted.

3. Click Delete.