Creating Rate Restrictions (for Rate Codes)

Prerequisites

OPERA Controls Group: Inventory Management

Parameter: Restrictions

Settings: Rate Category Restrictions

Settings: Rate Code Restrictions

Rate Restrictions enable properties to restrict rates based on start and end dates, days of the week, configured restriction types, house availability based on expected or current demand levels, room classes, or room types.

1. From the Administration menu, select Financial, select Rate Management, and then select Rate Codes.
2. Enter or confirm the Property name.
3. Enter search criteria and click Search.
4. From search results, select the rate code record, click the row level vertical ellipsis, and select Edit.
5. On the Rate Code Configuration screen in the Rate Code Overview section, click the Restrictions Details link.
6. On the Restrictions panel, click New and enter or select the following:
7. Start Date. The restriction start date. This date cannot be greater than five years from the current business date.
8. End Date. The restriction end date. This date cannot be greater than five years from the current business date.
9. Days of the Week. All check boxes are pre-selected by default. Click the check box to remove the check mark for the days you do not want the restriction to be applied. For example, if a date range is for the entire month, but you do not want it to apply on Saturdays and Sundays, remove the check marks from the Saturday and Sunday check boxes.
10. Restriction Type. Select a restriction type to apply. The restriction types available at your property depend by the Inventory Management > Restriction Types application setting in OPERA Controls..
    1. Open. By default, all rate categories/rate codes and room classes/room types are open. You would only set an Open restriction to reverse or remove an existing Closed restriction. For example, a property has closed the Discount Rate Category for July 4–6. Occupancy levels have dropped and now the property would like the Discount Rate Category to be available for sale. The property would set an Open restriction on Rate Category Discount to lift the closed restriction.
    2. Closed. Rate categories/rate codes or room classes/room types are unavailable for a certain date or range of dates and will not be offered at the time of reservation. You can book closed rates or rooms only if you have special rights to override the rate availability restriction.
    3. Open for Arrival. Allows you to make a reservation for arrivals on the days defined for this rate category/rate code and room class/room type. By default, all rates and rooms are open for arrival. Use the Open for Arrival restriction to reverse or remove a Closed for Arrival restriction.
    4. Closed for Arrival. Prevents making a reservation for arrival on the selected date.
    5. Open for Departure. Enables making reservations for departure dates falling in this date range. By default, all rates and room are open for departure. Use the Open for Departure restriction to reverse or remove a Closed for Departure restriction.
    6. Closed for Departure. Prevents making reservations having a departure date falling on this date or in this date range.
    7. Maximum Stay Through. If any part of a new reservation touches the Maximum Stay Through restriction dates, it cannot exceed the maximum number of days on the stay restriction in order to be booked. For example, if a Maximum Stay Through restriction is set up on Saturday for 2 nights, a guest trying to book a reservation for Monday through Saturday would not be able to book a reservation, as it exceeds the maximum number of days on the Maximum Stay Through restriction. If a guest wants to stay Friday and Saturday only, the guest would be able to book the reservation. A guest trying to book a reservation for Saturday and Sunday would also be able to make a reservation.
    8. Minimum Stay Through. If any part of a new reservation touches the Minimum Stay Through restriction dates, it cannot include less than the minimum number of days on the stay restriction in order to be booked. For example, if a Minimum Stay Through restriction is set up on Saturday for three nights, a guest trying to book a reservation for Friday through Saturday would not be able to book a reservation, as it includes fewer than the minimum number of days on the Minimum Stay Through restriction. If a guest wanted to stay Friday, Saturday, and Sunday, the guest would be able to book the reservation.
    9. Minimum Length of Stay. New reservations arriving on the date where a Minimum Length of Stay restriction is in place must meet the minimum number of days on the Minimum Length of Stay restriction in order to be booked. For example, if you have a Minimum Length of Stay restriction on Saturday for three nights, a guest trying to book a new reservation for Saturday only, would not be able to book a reservation, as it does not satisfy the minimum length of stay restriction of three nights. If the new reservation were arriving on Saturday for three nights, then the reservation could be booked. A guest trying to book a reservation for Friday and Saturday would also be able to book the reservation, as it does not arrive on Saturday and is not subject to the Minimum Length of Stay restriction.
    10. Maximum Length of Stay. New reservations arriving on the date where a Maximum Length of Stay restriction is in place cannot exceed the maximum number of days on the Maximum Length of Stay restriction in order to be booked. For example, if you have a Maximum Length of Stay restriction on Saturday for four nights, a guest trying to book a new reservation for Saturday through Friday, would not be able to book a reservation, as it exceeds the maximum number of days on the maximum length of stay restriction. If the new reservation were arriving on Saturday for three nights, then the reservation would be able to be booked. A guest trying to book a reservation for Sunday through Friday would also be able to book the reservation, as it does not arrive on Saturday and is not subject to the Maximum Length of Stay restriction.
    11. Minimum Advance Booking. New reservations are subject to a minimum number of days booking window and cannot be booked to arrive on the date where a Minimum Advance Booking restriction is in place after the number of days before the arrival date falls below the number of days on the Minimum Advance Booking restriction. You must book for this arrival date 10 days in advance and no less. For example, if you have a Minimum Advance Booking restriction set on Saturday for three nights, a guest trying to book a new reservation for arrival Saturday on Friday would not be able to book the reservation (the booking does not satisfy the three days Minimum Advance Booking restriction). A guest trying to book a reservation arriving Saturday on Tuesday would be able to book the reservation.
    12. Maximum Advance Booking. New reservations are subject to a maximum number of days booking window and cannot be booked to arrive on the date where a Maximum Advance Booking restriction is in place until the number of days before the arrival date falls below the number of days on the Maximum Advance Booking restriction. You must book for this arrival date no more than 120 days in advance. For example, if you have a Maximum Advance Booking restriction set on Friday for four nights, a guest trying to book a new reservation for arrival Friday on Sunday would not be able to book the reservation, as the number of advance booking days exceeds the maximum number of advance days of four days on the Maximum Advance Booking restriction. A guest trying to book a reservation arriving Saturday on Friday would be able to the reservation.
    13. Length of Stay Not Available. This option is often used instead of Minimum Length of Stay when various lengths of stay are open or closed for arrivals on the currently selected date. Select the check box(es) to indicate the number of nights not allowed for reservations. For example, if you select the check boxes for nights 1, 2, and 3, then the minimum length of stay is four nights.
11. Select the inventory level for the rate restriction.
    1. House . Select this option to indicate that the restriction being entered applies at the house (all room types) level.
    2. Room Class. Select the room classes to which this restriction applies. Available when the General>Room Class application function is set to Y.
    3. Room Type. Select the room types to which this restriction applies.
12. Select Save to save and close.
13. Select Save and Continue to save and create additional rate restrictions.