Configuring Track It Locations

Adding Track it Locations

1. From the Administration menu, select Enterprise, select Track It, and then select Track It Locations.

2. Click New.

3. Complete the following fields:

   • Code. Enter a unique code that identifies the location.

   • Description. Enter a description of the location.

   • Track It Group. Select the Track It groups to which the location is available.

   • Sequence. Select the sequence number that determines the position of the location in lists.

Editing a Track It Location

1. On the Track It Location presentation screen, enter search criteria and then click Search.

2. From the search results, select the row level vertical ellipsis and select Edit.

3. Make your updates.

4. Select the Inactive check box to make the location inactive. Inactive locations are unavailable when creating or editing ticket records. (You cannot delete locations if they are associated with a ticket number, but you can make them inactive.)

5. Click Save.

Deleting a Track It Location

1. On the Track It Location presentation screen, enter search criteria and then click Search.

2. From the search results, select the row level vertical ellipsis and select Delete.

3. Confirm your decision and click Delete.