Use the Stay Statistics feature to view a concise summary of a guest’s stay and revenue statistics. The statistics provide revenue from reservations and revenue from all other sources. The statistics include revenue posted by passerbys and revenue posted in accounts receivables after the business date is closed.
- From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profiles.
- Use Search to locate the guest’s profile record.
- From search results, click the profile’s row-level I Want To . . . menu and select Stay Statistics.
- Select either the Reservation Statistics tab or the Revenue Statistics tab and search for statistics by Property, Currency, Stay From Year, or Stay To Year.
- The Reservation Statistics tab shows the guest’s stay details such as number of nights, arrivals, cancels, no shows, and day use. The statistics also show the revenue generated from the profile’s reservations, such as average daily rate.
- The Revenue Statistics tab shows revenue generated by the profile’s stay from all sources.