Generating a Credit Bill

To generate a credit bill, you must activate the Credit Bill functionality under the Cashiering group.

1. From the OPERA Cloud menu, select Financials, then Cashiering, and then Folio History.
2. Search and select a folio.
3. Click the vertical ellipsis button associated with the folio you selected and then select Generate Credit Bill.
4. On the Credit Bill screen:
   1. Select Individual Transactions to select an individual transaction to apply the credit against.
   2. Select All Transactions to apply the credit against all previously posted transactions.
5. When adding charges in the Post Charges panel, click the vertical ellipsis button and select Add Charge.
   1. Enter the transaction code of the charge and enter the price as a negative value. The quantity will set to 1 by default.
   2. Enter additional information such as the Supplement, Reference, or a Check Number. The Supplement field is mandatory for all negative posts.
6. When adding payments in the Post Payments panel, click the vertical ellipsis button and select Add Payment.
   1. Enter the payment method and the amount of the payment. You must add a minus sign to the payment amount, for example, –13.20. Cash or Check Payment types are not allowed for negative amounts.
   2. When making a payment for All Transactions, the payment amount is pre-filled in the Amount field.
7. Enter any value in the Reference field for the negative payment. This field is mandatory for all negative payments
8. The Supplement field is available but not mandatory.
9. Click Settle Credit Bill or click Settle and Print Credit Bill if a printout is needed.
10. On the next screen, select a terminal to process the payment.