Configuring Commission Codes

Creating Commission Codes

  1. From the Administration menu, select Financial, select Commission Management, and then select Commission Codes.

  2. Click New.

  3. Select or confirm the Property name.

  4. Enter a Code to identify the commission. Use numbers or letters, for example 10%, 20%, $150, Flat, or NON.

  5. Enter a text Description of the commission code. The description helps identify the code when selecting it from a list of values, for example, 10% Commission, 20% Commission, $75 Flat Commission per Night, or No Commission.

  6. Enter a Sequence number that determines the position of the commission code in lists. Commission codes without a sequence number appear in alphabetical order following codes that have a number assigned. By default, the next available number in numerical sequence appears in this field.

  7. Select the Hold status if you want the commission held for review prior to payment:
    1. Always: The commission detail record always has the Hold status (H) selected. Commission detail records with this status are not processed for payment until the hold is released.

    2. Accounts Receivables: The commission detail record has the Hold status (H) selected if the direct bill transaction code (defined by the Cashiering>AR Settlement Trn Code application setting) is associated with any of the folios generated by the reservation. The commission detail record also has the AR status (A) selected. AR status means the associated commission is used to offset the agent/source AR account. When records flagged for AR are processed, they are removed from the list of commission details without creating a check or an EFT payment record. The Payment Activity record shows the AR status.

    3. Prepaid: The commission detail record has the Hold status (H) selected if the pre-paid transaction code (defined by the Commission>Default Prepaid Commission Trn Code application setting) is associated with any of the folios generated by the reservation. The commission detail record also has the Prepaid status (P) selected. Prepaid status means that all or part of the commission is prepaid. The prepaid amount is automatically deducted from the commission payment when the commissions detail record is processed. The Payment Activity record shows the Prepaid status.

    Adding a Commission Code Based on a Flat Amount

    In the Commission Calculation section, select the following Based On options:
    • Reservation – if the commission code is based on a flat amount per reservation.

    • Flat Amount– enter a flat amount in the Amount field.

  8. Select an option to determine the calculation rule.

    1. Per Night: Commission amount is calculated per night of the reservation based on the Amount value multiplied by the number of nights.

    2. Per Stay: Commission amount is calculated for the entire stay based on the Amount value.

  9. Enter the Tax percentage if the commission payment is taxed. The tax on a commission is automatically calculated during commission processing if the Commission>Auto Calculate VAT application parameter is active.

  10. Click Save.

    Adding a Commission Code Based on a Percentage of Revenue

    In the Commission Calculation section, select the following:
    • Based On Revenue radio button.

    • Enter the Tax percentage if the commission payment is taxed. The tax on a commission is automatically calculated during commission processing if the Commission > Auto Calculate VAT application parameter is active.

    To select the commissionable sales transaction codes, click New. Provide the following information.
    • Commission %. (Required) Percentage commission to be paid on revenue generated by the selected transaction codes. The Commission % can vary per transaction code added.

    • Weekend Commission %. (Optional) If a different commission rate is earned on revenue generated on weekends, enter the percentage here. Otherwise, the Commission % applies regardless of the day of the week.

    • Based on Net Amount. Select the check box if the commission is based on before-tax revenue. Leave the check box unchecked to calculate commissions on the gross amount.

    • Transaction Code(s). Select the sale charge transaction code(s) for which revenue is commissionable at the defined commission percentage.

    On the Transaction Code screen, do the following:

  11. From the Available list of transaction codes, search and select the transaction code(s) to associate with the new routing code (hold down the Ctrl key to select multiple transaction codes).

  12. Click the directional arrow to move the codes to the Selected list. You can filter the Available list or the Selected list of transaction codes by entering a transaction code in the Filter field and clicking Go.

  13. Click Save.

  14. Repeat to add additional transaction codes with a different percentage of commission.

  15. Click Save.

Reservation History Records

Use the Reservation History Records section of the Commission Codes screen to configure a commission code to apply to reservation records that are entered manually into OPERA Cloud.

Commission Paid. Select the option that corresponds to the commission rhythm:
  • Per Night - Commission can be accrued each night of the guest's stay.

  • Per Stay- Commission can be accrued once per stay.

Flat/Percentage.Select the Flat option to enter a flat amount in the Commission Amount field. Select the Percentage option and enter a percentage in the Commission Amount field. You can specify both a flat amount and a percentage.

Commission Amount. This field shows a percentage when the commission Percentage option is selected, or the commission flat amount when the Flat option is selected. A percentage number entry must be between 0 and 100.

Editing Commission Codes

  1. On the Commission Code screen, select or confirm theProperty.

  2. Enter search criteria for commission codes and click Search.

  3. In the search results, select the commission code and click the vertical ellipsis.

  4. Select Edit.

  5. Update the commission code configuration.

    Note:

    If the commission is based on revenue, select the vertical ellipse to edit the transaction code configuration
  6. Click Save.

Deleting Commission Codes

  1. On the Commission Code screen, select or confirm the Property.

  2. Enter search criteria for commission codes and click Search.

  3. In the search results, select the commission code and click the vertical ellipsis.

  4. Select Delete.