To Check In Multiple Reservations (Mass Check In)

Use the Room Assignment screen in table or list view to mass check in individual or block reservations.

Note:

You can use the Mass Check In process if some of the reservations do not have a room number assigned, however those reservations will not be checked in. In the Mass Check In Status panel a warning message notifies you of reservations that fail mass check in and the reasons why. You can later revise those reservations and retry the Mass Check In process, or you can use Auto Assign and Check In to have the system auto assign rooms and then mass check in those reservations in one process. Refer to the section To Auto Assign Rooms and Check In Multiple Reservations (Auto Assign and Check In).

  1. From the Room Assignment screen, select the reservations to check in, and then click Mass Check In. To select all reservations, select the check box in the Select column header.

  2. In the Mass Check In Options panel, select the room statuses to match, and then click Process.

  3. In the Mass Check In Status screen, review the status, and click OK.

    1. Select Print to print the status report.

    2. If any fail the mass check in, the reason is listed. You can sort the status results by selecting Failures First to group the failed items first in the list.

  4. (Optional) Create the room keys.

  5. (Optional) If your property uses registration cards, you can select the card template, select to preview/print, email, or fax, and then click Process.

After the reservations are mass checked in:

  • The reservation is checked in.

  • The expected time of arrival (ETA) for the reservation is updated with the checked in time.

  • The arrival date is changed to read-only and cannot be modified.

  • When checked in, deposits on the reservation are posted on the folio.

  • A checked in reservation can be reversed unless financial transactions exist on the folio. Reservations with deposits are eligible to be reversed.

Reservations that failed mass check in:

  • Remain in arrival (Due In) status.

  • Revise the reservation and then retry the Mass Check In process.

Parent topic: Checking In Multiple Reservations (Mass Check In)