Placing Commission Processing on Hold

You can place unpaid commission records on hold for Travel Agents or Sources. You can also release a hold.

1. From the OPERA Cloud menu, select Financials, select Commissions, and then select Travel Agent/Source.
2. Enter a Property and for View By, select View All, Source, or Travel Agent.
3. Enter a Name and click Search.
4. Click I Want To... next to the travel agent/source and select Commission.
5. A message appears informing you that Commission Records successfully processed. Click OK.
6. On the Manage Commissions screen, click the vertical ellipsis button next to the travel agent/source and select Hold.
7. Select a Hold Reason from the drop-down list and enter a description for the hold and then click OK.