Configuring Housekeeping Attendant Information

Adding Housekeeping Attendant Information

To add information about a housekeeping attendant, do the following:

1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, select Housekeeping Attendants.

2. Click New and enter the following information.

   • Code: Enter a unique code to identify the housekeeping attendant. The code can contains a maximum of 8 alpha-numeric characters.

   • Description: Enter the name or information of the housekeeping attendant.

   • Application User: Search and select the application user that you want to associate the attendant. This is useful when using the Task Companion.

   • Section: Enter the section that you want to assign to the attendant.

   • Floor: Enter the floor number that you want to assign to the attendant.

   • Mobile Number: Attendant's mobile phone number. This number can be used to contact the attendant when the General > Text Message Handling application function is Active. For example, text messages can be sent to attendant's cell phones when the Queue Rush Rooms feature is used. See Queue Rush Rooms for details.

   • Working Days: Select to remove the day(s) of the week from the attendant's schedule. By default, all days of the week are assigned to the attendant. This information is used when assigning task sheets to Attendants. The attendants are shown as available for task sheet assignment on days that are selected here.

   • Inactive: Select this check box to mark the attendant inactive. If marked inactive, the housekeeping attendant is excluded from the display lists within Housekeeping. Any housekeeping attendant can be inactivated as long as they are not included in any current date task sheets.

3. Click Save.

Editing Housekeeping Attendant Information

To modify information about a housekeeping attendant, do the following:

1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, select Housekeeping Attendants.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Edit.

5. Make the required change

   .

6. Click Inactive to make a code inactive; inactive codes are not available for selection.

7. Click Save.

Deleting Housekeeping Attendant Information

1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, select Housekeeping Attendants.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Delete and confirm the deletion.

5. Click Save.