Configuring Stop Processing (Hold Payment) Reasons

  1. To Create Stop Processing Reasons:
    1. Select the Administration menu, select Financial, select Commission Management, and then select Stop Processing Reasons.
    2. Click New.
    3. Enter a Code this code identifies the reason for the cancellation.
    4. Enter a Description of the code, such as price too high or date changed.
    5. Enter a Sequence number to indicate the position of this lost reason code in a list of displayed values.
    6. Click Save.
  2. To Edit Stop Processing Reasons:

    Note:

    When editing an existing stop processing reason, you cannot modify the code.
    1. In the Stop Processing Reasons screen, click Search. You can enter a Code or a Description to narrow your search.
    2. In the search results, select the code, click the vertical ellipsis, and select Edit.
    3. Update the configuration and click Save.
  3. To Delete Stop Processing Reasons:
    1. In the Stop Processing Reasons screen, click Search. You can enter a Code or a Description to narrow your search.
    2. In the search results, select the code, click the vertical ellipsis, and select Delete.
    3. Confirm your decision and click Delete.