Viewing and Editing a Profile

  1. From the Navigation Bar, select Client Relations, select Profiles, and then select Manage Profiles. To view or edit a suspended profile, select Manage Suspended Profiles rather than Manage Profiles.

  2. Search for and select the profile, or click I Want To... to view and select from a list of recently viewed profiles.

    Note:

    You can click the Views icon to change the display to Table, List, or Card view.

  3. At the Profile Overview panel, click the “+” icon at the row level to expand the view.

  4. Select the Profile Details section to view information.

  5. Click Edit or press CTRL+E to add or edit details.

  6. Click Save when finished.