Viewing Profile Future and Past Stays

You can view a guest’s future or past reservations, including details on room types and rates, arrival/departure dates, previous reservation status, and so on, including any profiles associated with the bookings.

Future and Past Stays also shows the total number of reservation records attached to the guest profile. This is a global count of all reservation records for the guest in all available properties within the chain. When logged into a single property, you see only the reservations in that property.

1. Locate and open a profile.
2. In the Profile Overview panel, under the Stay column, click Future & Past Stays. You may need to select Show All to expand all options.
3. From the list of future and past stays, click any linked information for additional details.