A guest profile on a reservation can be linked with other profiles — a linked or associated profile. For example, a relationship might exist between a guest profile and a profile associated with a company, such as a point of contact for the company. You could also have an Accompanying Profile attached to the reservation. This scenario might occur when a guest has another person staying with them.
- From the OPERA Cloud menu, select Bookings, select Reservations, and select Manage Reservation.
- Search for the reservation and open it by clicking the confirmation number.
- In the Reservation Overview section and under Profile, click Linked Profiles.
- Click the Associated Profiles tab.
- Add an Associated Profile:
- Click Edit on the Associated Profiles section of the screen.
- Search for and select a company, travel agent, source, group, reservation contact, or billing contact.
- Click Save.
- Attach an Accompanying Profile:
- Follow steps 1 through 4 above. In the Accompanying Profiles section of the screen, click Attach.
- On the Search and Select screen, select the profile you want to attach.
- Click Save.
- Remove an Associated Profile and/or an Accompanying Profile:
- Follow steps 1 through 4 above. In the Associated Profiles section, click Edit and then click Remove.
- In the Accompanying Profiles section, click Remove.
- Click Save.