Cancelling a Reservation with a Deposit

In OPERA Controls under the Cashiering group, the Cancellation Handling function must be active and the Cancel with Deposit parameter must be On. This enables you to cancel reservations with deposits.

1. From the OPERA Cloud menu, select Bookings, select Reservations, and select Manage Reservation.
2. Enter the name for the reservation you want to cancel and click Search.
3. Next to the reservation, click I Want To... and then click Cancel Reservation under Modify/Update.
4. Select a Cancel Reason and enter a Cancel Description.
5. Click Cancel Reservation.