Creating a Block

When creating a block, initially you are presented with three panels to complete: Block Definition, Room Details, and Catering Details. After entering the preliminary information in these panels and saving the new block, you can continue adding information in other panels.
  1. From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.

  2. Click I Want To . . . and select Create Block. The dialog enables options to create a Block, a Master Block, and a Master Allocation based on active OPERA Controls.

Block Definition Panel

  1. Enter aProperty name.

  2. Select Account. An Account is a company, travel agent, or source.
    • The Account magnifier opens the Quick Profile Search screen where you can search for a Company, Travel Agent, and related Contact Profiles to associate with the Block. Or, you can select I Want To . . . and create a new profile.

    • Search results display account profiles and account contacts. After selecting an account, click Select Account Only or click Select Account and Contact. If you select Account and Contact, the system auto fills the Account field and the Contact field on the Create Block screen.

    • While on the Quick Profile Search screen, you can add a contact to an account by clicking the Account Actions ellipsis and selecting Create Linked Contact. Click Save and Select on the Create Linked Profile screen to auto populate the selected account and the newly created contact in the relevant fields on the Create Block screen.

  3. When you return to the Create Block screen, select Start Date and End Date. If you enter a number of nights in the Nights field, the system automatically enters an End Date.

  4. Enter a Block Name. This field auto fills from your Account field selection.

  5. Enter a Block Code. After Block Name and Block Dates fields are populated, the Block Code field auto generates.

  6. Select a Room Status indicating the current status of the overall booking, such as Inquiry, Tentative, and so on. This auto fills the Reservation Type field.

  7. Select a Market the Block represents, such as commercial, government, association, and so on.

  8. Select the Source of the booking referral.

  9. Select the Reservation Type. A drop down list allows you to select the type of reservation (Res Type) for the block, such as Guaranteed by Company, Group Guarantee, Hold until 6 PM, and so on. The Res Type affects how the individual reservations are made.
    1. If the selected Block Status is Non-Deduct, only Non-Deduct Reservation Types are available.

    2. If the selected Block Status is Deduct, only Deduct Reservation Types are available.

    3. If the Block Status is configured with a default Res Type, the default Res Type is automatically populated when you select the Status Code.

  10. Select an Inventory Control condition of Elastic, Non Elastic, Elastic, or Sell Limit controlled by OPERA Controls Elastic Block.
    1. Non Elastic prohibits you from extending a guest from the Allotment for a room type within the Block or selecting another room type outside the block.

    2. Elastic allows you to extend a guest who is a part of the block room allotment to a future date even if rooms are not available in the Allotment for a future date.

    3. Sell Limit enables you to define a set number of rooms per room type that can be borrowed from house availability after the total rooms within the block are picked up.

  11. Select a Block Owner. This is typically an OPERA Cloud user in sales.

  12. Select a Decision Date. Use this field to show when the group must make a decision.

  13. Select a Followup Date. Use this field to enable a systematic follow-up on this block.

  14. Select a Trace Code template that specifies standard Activities to be associated with this block..

  15. Select the Catering Only check box if the Block is to track Catering Only blocks.

    1. If OPERA Controls Catering Only is set to Y, and the check box is checked, the Room Details section is hidden on the Create Block screen and the Save and Go To Grid button is disabled. The check box is used in reports to identify Catering-only blocks.

    2. If OPERA Controls Catering Only is set to N, and the check box is checked, the Room Details and Save and Go To Grid button remain available.

  16. Select Origin to define the channel (GDS, Email, Web Site) where this block originated.

  17. Select a Type to categorize the block for reporting purposes.

Room Details Panel

  1. Select a Room Owner. This is typically the sales manager who is operationally responsible or credited with the Rooms portion of the block.

  2. Select a Rate Code to associate with the block. You can select multiple rate codes if OPERA Controls Multi Block Rates is active. The Rate Code field is marked as mandatory after the OPERA Controls Rate Code Mandatory Block Header is activated.

  3. Select a Currency your property accepts.

  4. Select the Print Rate check box. The check box is either selected or deselected based on the Print Rate setting configured for the rate code attached to the booking. This becomes the default Print Rate setting for all reservations picked up from the block.

  5. The Suppress Rate check box is either automatically selected or deselected based on the Suppress Rate setting configured for the rate code attached to the block.

  6. Select a Cutoff Date. Rooms not picked up by this date are returned to inventory if the application parameter Blocks > Cutoff is set to On.

  7. Select the Cutoff Days. This controls when the available rooms will be released.

Catering Details Panel

The Catering Details Panel is available:
  • When the OSEM license is active, and the OPERA Controls for Catering Events is active.

  • Or, when the OSEM license is not active, and OPERA Controls for Simple Events is active.

  1. Select a Catering Owner. This is typically an OPERA Cloud user who has responsibility for catering.

  2. Select a Catering Status matching the initial status of the catering event, such as Inquiry, Tentative, and so on.

  3. Select Event Attendees and enter the expected number of attendees. The field becomes mandatory after you populate the Catering Status field. Updating the Event Attendees field activates the Save and Create Event, the Save and Add Template, and the Save and Add Catering Package buttons.

  4. Enter the Onsite Name of the client's in-house representative or contact who will be at the event.

  5. Enter a Function Type. This is a text field for adding details about function, for example, wedding, conference, and so on.

  6. Enter Post As information about the event for posting outside the function space or on a reader board.

  7. Click Save or click Save and Manage Block to edit the Block and complete additional panels.

    The screen provides the following additional buttons:

    • Save and Go To Room Grid – opens the Room & Rate Grid where you can select reservation rooms and rates for the block.

    • Save and Create Event – opens the Create Event screen where you can attach events and sub events to the block.

    • Save and Add Template – opens the Select Catering Templates screen where you can select templates containing Item and Menu resources configured for events.

    • Save and Add Catering Package – opens the Select Catering Packages screen where you can select packages containing Items and Menu resources for events. Packages also provide pricing.