Making a Payment to a Guest Account

You can apply payments to guest accounts using the Post Payment option. This lets you apply credit card, cash, checks, and other forms of payments to any of eight different billing windows. The guest must be checked in.

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
2. Search for and open the reservation.
3. Click I Want To . . . and then click Billing.
4. Click the vertical ellipsis button and select Post Payment.
5. Click a folio window (1–8) and then select a payment method of credit card, cash, or check. A payment method icon appears for each billing window to indicate the window’s payment type.
6. If a credit card is selected, enter a card number and an expiration date.
7. Enter the payment amount in the Amount field.
8. Complete the following optional fields if needed: Card Holder, Reference, and Supplement.
9. Click Apply Payment to complete the transaction and enable printing, emailing, faxing, or previewing the receipt.

• Applying Payments to Guest Folios