The Make Adjustments option in Billing enables you to adjust transactions by a fixed amount or a percentage of the cost.
- From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
- Search for and open the reservation.
- Click I Want To . . . and then click Billing.
- On the Billing screen, click I Want To . . . and click Post Adjustment.
- In the Selected Transactions panel, click the vertical ellipsis button and select Search Transactions.
- Enter your search criteria and click Search.
- Select a transaction to adjust and click the down arrow to move it into the selected section of the screen. Click Select.
- In the Adjustment panel, select Amount and enter an amount or select Percentage and enter a percentage for the adjustment.
- Select a Reason for the adjustment and enter a text description of the adjustment.
- Click Process Adjustment.