Configuring Room Maintenance Codes

Creating Room Maintenance Codes

  1. From the Administration menu, select Inventory, select Accommodation Management, and then select Room Maintenance.

    In a multi-property environment, room maintenance codes are created on the template level and then copied to each property. To be consistent with all hotels in the environment, the best practice is to reuse existing codes for new hotels in an existing setup or agree on universal codes for all properties.

  2. On the Room Maintenance screen, click New.

    • Enter an unique Code to identify the room maintenance request code.

    • Enter an appropriate Description for the Room Maintenance request, the description should ideally describe what the repair or room maintenance is about.

    • Enter a Sequence number to determine the order in which room maintenance codes are displayed when listed. When two or more room maintenance have the same sequence number, they are displayed alphabetically.

  3. Click Save.

Editing Room Maintenance Codes

To edit an existing room maintenance code in your property, do the following:

  1. From the Administration menu, select Inventory, select Accommodation Management, and then select Room Maintenance.

  2. On the Room Maintenance screen, search and select the required room maintenance code that you want to edit and then click on the vertical ellipses.

  3. Click Edit.

  4. Update configuration.

  5. Click Inactive to mark inactive.

  6. Click Save.

Deleting Room Maintenance Codes

  1. From the Administration menu, select Inventory, select Accommodation Management, and then select Room Maintenance.

  2. On the Room Maintenance screen, search and select the required room maintenance code that you want to delete.

  3. Click on the vertical ellipses and then click Delete.

  4. Confirm the deletion.

  5. Click Save.

Copying Room Maintenance Codes

When the OPP_MHOT Multi-property add on license is active, you may copy reason codes from the Template to the properties. After you copy codes to a property, the codes may be edited as necessary.

For more information, see Copying Configuration Codes to Multiple Properties.

Parent topic: Room Maintenance