Viewing My Service Requests

This topic discusses how to view the Viewing My Service Requests pagelet.

Page Name

Definition Name

Usage

My Service Requests Pagelet

EP_WM_MY_WR

View the five most recent work requests that belong to the user logged into the system.

Update Service Request Page

WM_WORK_REQUEST_SS

Click a service request number that appears on the My Service Requests pagelet to view details for a specific work request.

See the My Service Requests Pagelet.

My Service Requests Page

WM_MY_REQUESTS

View all service requests opened by the user logged into the system.

See the My Service Requests Pagelet.

Use the My Service Requests pagelet (EP_WM_MY_WR) to view the five most recent work requests that belong to the user logged into the system.

Image: My Service Requests page

This example illustrates the fields and controls on the My Service Requests page.

My Service Requests page

This pagelet displays the five most recent service requests for the user who is logged into the system. The service request ID, subject, and status display.

Field or Control

Definition

Subject

Click this link to access the My Service Request page for a specific Service request. This link is not available if you do not have authorization to access this page. The page identifies the problem or issue that needs to be addressed.

Status

Displays the current status of the service request.

Go to my service requests page

Click to view all service requests entered by the user logged into the system on the My Service Requests page (WM_MY_REQUESTS).