PreviousNextJavaScript must be enabled to correctly display this content
Obtain Support Information
The
Oracle Enterprise Communications
Broker (OECB) allows you
obtain a pre-defined file containing information that support personnel
normally request.
Acces the
Support information page. Click
System,
Support information.
On the
Support information page, clickSupport information.
Click
Support
information.
The
OECB displays a
Progress message
box, which indicates the system is generating support information output. When
complete, your browser displays a dialog where you to decide what to do with
the support-info.log file.
Do one of the
following:
Follow the
dialog's instructions to select the application you want to use to display your
support-info.log file.