In RGBU enterprise applications, roles are used to determine which applications, data, and actions the user has access to. Retail Home provides users with a screen to request access to new roles, as well as request that roles be removed from their access.
The user can access the Role Requests screen in Retail Home via the tasks menu. To access the Role Requests screen, click Roles in the tasks menu. The Role Requests screen is shown in the diagram below.
On the screen, the user will see a table labeled Current Role Access (see below.) This table lists all of the roles currently assigned to the user, along with a description of each role.
To request access to a new role, the user must select the Request Access button on the table's toolbar, or select the table's Actions menu and then select the Request Access item from the menu.
After doing this, the user will see the Request Access for Self form, shown above.
Here, the user can search, filter, and select the roles they want to access. To find a specific role, the user may change the sort order between "Name, A-Z" and "Name, Z-A". The user may also enter part or all of the role's name into the filter input box, which will filter the results to only those roles with names that contain the filter text.
The user may select one or more roles from this list.
After selecting roles, the user must provide some business justification for the request in the Justification field. Below the Justification field, the user will also see the Approver's Email who will be responsible for handling their request.
Finally, the user may select the Submit button when they have finished filling out the request. A request will be submitted for each selected role. The user may also select Cancel at any time if they do not want to submit the request.
To request to remove access to a role in the Current Role Access table, the user must first select the role in the table. Then, the user must select the delete icon button on the table's toolbar, or select the table's Actions menu and then select the Remove Access item from the menu.
After doing this, the user will see the Remove Access prompt, shown above.
Similar to requesting access, the user will be prompted for justification for the request, and will see the Approver's Email.
On the Role Requests screen, the user will also see their History of requests and removals.
For each item in the history, the user can see which role was requested, whether they requested to access or remove access to the role, the date that the request was made, and the email address of the approver who is responsible for handling their request.
Retail Home runs in browsers and is designed to integrate with existing browser accessibility options and tools. In most cases no additional effort is required for accessibility beyond what a user already does for their browser of choice. Some specific configurations that may be useful are detailed in this chapter.
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