| Oracle® Retail AI Foundation Cloud Services Security Guide Release 22.2.401.0 F72323-01 |
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 Previous |
| Oracle® Retail AI Foundation Cloud Services Security Guide Release 22.2.401.0 F72323-01 |
|
Previous |
Security is a many faceted issue to address. To discuss Oracle Retail AI Foundation Cloud Services SaaS security, it helps to define and categorize the many aspects of security. For the purposes of this document, we discuss the following categories of SaaS security:
Secure Product Engineering
Secure Deployment
Secure Management
Assessment and Audits
Oracle builds secure software through a rigorous set of formal, always evolving security standards and practices known as Oracle Software Security Assurance (OSSA). OSSA encompasses every phase of the product development lifecycle.
More information about OSSA can be found at:
https://www.oracle.com/corporate/security-practices/assurance/
The cornerstones of OSSA are Secure Coding Standards and Security Analysis and Testing.
Secure Coding Standards include both general use cases and language specific security practices. More information about these practices can be found at:
https://www.oracle.com/corporate/security-practices/assurance/development/
Security Analysis and Testing includes product specific functional security testing and both static and dynamic analysis of the code base. Static Analysis is performed via tools including both internal Oracle tools and HP's Fortify. Dynamic Analysis focuses on APIs and endpoints, using techniques like fuzzing to test interfaces and protocols.
https://www.oracle.com/corporate/security-practices/assurance/development/analysis-testing.html
Specific security details of the Oracle Retail AI Foundation Cloud Services are discussed in detail later in this document.
Secure deployment refers to the security of the infrastructure used to deploy the SaaS application. Key issues in secure deployment include Physical Safeguards, Network Security, Infrastructure Security and Data Security.
Oracle Retail AI foundation Cloud Services SaaS applications are deployed via Oracle Cloud Infrastructure datacenters. Access to Oracle Cloud data centers requires special authorization that is monitored and audited. The premises are monitored by CCTV, with entrances protected by physical barriers and security guards. Governance controls are in place to minimize the resources that are able to access systems. Physical security safeguards are further detailed in Oracle's Cloud Hosting and Delivery Policies.
http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf
The Oracle Cloud network is isolated from the Oracle Corporate Network. Customer instances are separated down to the VLAN level.
The security of the underlying infrastructure used to deploy Oracle Retail AI Foundation Cloud Services SaaS is regularly hardened. Critical patch updates are applied on a regular schedule. Oracle maintains a running list of critical patch updates and security alerts. Per Oracle's Cloud Hosting and Delivery Policies, these updates are applied to all Oracle SaaS systems.
https://www.oracle.com/technetwork/topics/security/alerts-086861.html
Before Oracle Retail AI Foundation Cloud Services deploys code to SaaS, Oracle's Global Information Security team performs penetration testing on the cloud service. This penetration testing and remediation prevents software or infrastructure issues in production systems.
https://www.oracle.com/corporate/security-practices/assurance/development/ethical-hacking.html
Oracle Retail AI Foundation Cloud Services uses a number of strategies and policies to ensure the retailer's data is fully secured.
Data Design - Oracle Retail AI Foundation Cloud Services applications avoid storing personal data. Where PII data exists in a system, Data Minimization, Right to Access and Right to Forget services exist to support data privacy standards.
Storage - Oracle Retail AI Foundation cloud Services applications use encrypted tablespaces to store sensitive data.
Transit - All data is encrypted in transit, Retail SaaS uses TLS for secure transport of data, as documented in Oracle's Cloud Hosting and Delivery policy.
https://www.oracle.com/assets/ocloud-hosting-delivery-policies-3089853.pdf
Oracle Retail AI Foundation Cloud Services also implements data filtering so that users see the data stripes relevant to their own jobs.
Oracle Retail AI Foundation Cloud Services manages SaaS based on a well documented set of security-focused Standard Operating Procedures (SOPs). The SOPs provide direction and describe activities and tasks undertaken by Oracle personnel when delivering services to customers. SOPs are managed centrally and are available to authorized personnel through Oracle's intranet on a need-to-know basis.
All network devices, servers, OS, applications and databases underlying Oracle Retail AI Foundation Cloud Services are configured and maintain auditing and logging. All logs are forwarded to a Security Information and Event Management (SIEM) system. The SIEM is managed by the Security Engineering team and is monitored 24*7 by the GBU Security Operations team. The SIEM is configured to alert the GBU Security Operations team regarding any conditions deemed to be potentially suspicious, for further investigation. Access given to review logs is restricted to a subset of security administrators and security operations personnel only.
