Oracle FLEXCUBE facilitates retail loan creation through a process flow. You can capture specific information based on the type of loan opted by the customer such as Home, Vehicle, Personal, Mortgage, Other Loans. This manual assist you through the available options, stages involved in the retail loan creation workflow. In the first section, the chapter briefs on the stages involved. The next section talks about the steps involved in detail.
This chapter contains the following topics:
The process of creating a collateral involves the following stages:
The process flow diagram given below illustrates the activities carried out during various stages of retail loan creation.
The process matrix given below lists out the different stages, condition to move to next stage, target stage and remarks for each condition.
Sl. No. |
Source stage |
Function ID |
Rules / Conditions for the flow Movement |
Target stage |
Remarks |
1 |
Application Entry |
ORDRLCAP |
PROCEED |
Application Enrichment |
Task is moved to ‘Application Enrichment’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
2 |
FOLLOWUP |
Application Follow-up |
Task is moved to ‘Application Follow-up’ stage, when the user selects the outcome ‘FOLLOWUP’ and saves the task. |
||
3 |
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘REJECT’ and saves the task. |
||
4 |
Application Follow-up |
ORDRLCAF |
PROCEED |
Application Enrichment |
Task is moved to ‘Application Enrichment’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
5 |
Application Enrichment |
ORDRLCAE |
PROCEED |
Credit Evaluation Risk Evaluation Legal Verification |
System will perform the below activities when the user selects ‘PROCEED’ as outcome and save the task. Based on the flags selected, system invokes the below web service in parallel flow: ➢ Credit Rating Service ➢ Risk Analysis Service ➢ KYC Review Service ➢ Collateral Valuation Service Based on the flags selected, task will be available in the below stages: ➢ Credit Evaluation ➢ Risk Evaluation ➢ Legal Verification |
6 |
|
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘TERMINATE’ and saves the task. |
|
7 |
Credit Evaluation |
ORDRLCCE |
PROCEED |
Underwriting |
Task will be moved to ‘Underwriting’ stage only when the user selects the outcome ‘PROCEED’ and saves all 3 stages (Credit evaluation, Risk evaluation and Legal opinion) are completed |
8 |
Risk Evaluation |
ORDRLCRE |
|||
9 |
Legal Verification |
ORDRLCLV |
|||
10 |
Underwriting |
ORDRLCUW |
PROCEED |
Underwriting Review |
Task is moved to ‘Underwriting Review’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
11 |
ADDITIONAL_INFO |
Awaiting Addition Information |
Task is moved to ‘Awaiting Addition Information’ stage, when the user selects the outcome ‘ADDITIONAL_INFO’ and saves the task. |
||
12 |
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘TERMINATE’ and saves the task. |
||
13 |
Awaiting Addition Information |
ORDRLCAI |
PROCEED |
Underwriting |
Task is moved to ‘Underwriting’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
14 |
Underwriting Review |
ORDRLCUR |
PROCEED |
Loan Approval |
Task is moved to ‘Loan Approval’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
15 |
ADDITIONAL_INFO |
Awaiting Addition Information |
Task is moved to ‘Awaiting Addition Information’ stage, when the user selects the outcome ‘ADDITIONAL_INFO’ and saves the task. |
||
|
REJECT |
Underwriting |
Task is moved to ‘Underwriting’ stage, when the user selects the outcome ‘REJECT’ and saves the task. |
||
16 |
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘TERMINATE’ and saves the task. |
||
17 |
Loan Approval |
ORDRLCLA |
PROCEED and Addition Approval is Required |
Additional Loan Approval |
Task is moved to ‘Additional Loan Approval’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
18 |
‘PROCEED’ and Addition Approval is not Required |
Customer Acceptance |
Task is moved to ‘Customer Acceptance’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
||
19 |
‘REJECT’ |
Underwriting |
Task is moved to ‘Underwriting’ stage, when the user selects the outcome ‘REJECT’ and saves the task. |
||
20 |
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘TERMINATE’ and saves the task. |
||
21 |
Additional Loan Approval |
ORDRLCAA |
PROCEED |
Customer Acceptance |
Task is moved to ‘Customer Acceptance’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
22 |
REJECT |
Underwriting |
Task is moved to ‘Underwriting’ stage, when the user selects the outcome ‘REJECT’ and saves the task. |
||
23 |
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘TERMINATE’ and saves the task. |
||
24 |
Customer Acceptance |
ORDRLCCA |
PROCEED |
Documentation and TC Verification |
Task is moved to ‘Documentation and TC Verification’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
25 |
NEGOTIATE |
Underwriting |
Task is moved to ‘Underwriting’ stage, when the user selects the outcome ‘NEGOTIATE’ and saves the task. |
||
26 |
TERMINATE |
Terminate |
Task will be terminated when the user selects the outcome ‘TERMINATE’ and saves the task. |
||
27 |
Documentation and TC Verification |
ORDRLCTC |
PROCEED |
Handoff Service |
Task is moved to ‘Handoff’ service, when the user selects the outcome ‘PROCEED’ and saves the task. |
28 |
ADDITIONAL_INFO |
Awaiting Addition Information |
Task is moved to ‘Awaiting Addition Information’ stage, when the user selects the outcome ‘ADDITIONAL_INFO’ and saves the task. |
||
29 |
Awaiting Addition Information |
ORDRLCAA |
PROCEED |
Underwriting |
Task is moved to ‘Documentation and TC Verification’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
30 |
Handoff Service |
|
FAILED |
Manual Application Handoff |
Task is moved to ‘Manual Application Handoff’ stage, when the Handoff service fails. |
31 |
SUCCESS and Facility is Required |
Cheque Book Follow-up Debit Card Follow-up Credit Card Follow-up |
System will perform the below activities when the Handoff service succeeded and the tasks will be available in the below stages in parallel ➢ Cheque Book Follow-up ➢ Debit Card Follow-up ➢ Credit Card Follow-up |
||
32 |
|
SUCCESS and Facility is Not Required |
Pending Documentation |
Instance will be completed and there will not be any further movement. |
|
33 |
Manual Application Handoff |
ORDRLCHF |
PROCEED |
Handoff Service |
Task is moved to ‘Handoff’ service, when the user selects the outcome ‘PROCEED’ and saves the task. |
34 |
Cheque Book Follow-up |
ORDRLCBF |
PROCEED |
Kit Delivery |
Task will be moved to ‘Kit Delivery’ only when the user selects the outcome ‘PROCEED’ and saves all 3 stages (Cheque Book, Follow-up, Debit Card Follow-up and Credit Card Follow-up) are completed |
35 |
Debit Card Follow-up |
ORDRLCDF |
|||
36 |
Credit Card Follow-up |
ORDRLCCF |
|||
37 |
Kit Delivery |
ORDRLCKD |
PROCEED |
End |
Task will be completed and there will not be any further movement. |
38 |
PENDING_DOCS |
Pending Documentation |
Task is moved to ‘Pending Documentation’ stage, when the user selects the outcome ‘PROCEED’ and saves the task. |
||
39 |
Pending Documentation |
ORDRLCPD |
PROCEED |
End |
Task will be completed and there will not be any further movement. |
To acquire a stage, you need to go to the ‘Task’ menu and select ‘Assigned’ under ‘Standard’ option.
All tasks that have been successfully completed are listed in the right side of the screen. Select the check box against your ‘Workflow Ref No’ and click ‘Acquire’ button at the top ofthe screen to acquire the next stage of the task.
The system displays the message as ‘Acquire Successful’ on successful acquisition of the task.
Click ‘Ok’ to proceed to the next stage. To select the acquired task for the next stage, select ‘Acquired’ under ‘Standard’ option in the ‘Task’ menu. All the tasks that have been successfully acquired are displayed in the right side of the screen. Search for your workflow reference number and click the ‘Workflow Ref No’ to open the required screen.
This section contains the following topics:
Step 1. Application Entry
You can create a retail loan application in ‘Retail Loan Creation’ screen, if you have the required access rights. You can invoke this screen by typing ‘ORDRLCAP’ in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button.
Specify the following in this screen:
Application Number
The system displays the application reference number on initiating a process. This number is unique throughout the process.
Application Branch
The system displays the branch where application is captured.
Application Date
The system defaults the application initiation date.
Application Category
Specify the application category. Alternatively, you can select the application category from the option list. The category is used for populating the documents, advices and checklist mapped in Document sub screen.
Application Type
The system displays the application type.
Interaction ID
The system displays the interaction ID.
Stage
The system displays the stage of the application.
Sub-stage
The system displays the sub-stage of the application.
Status
The system defaults the application status based on the current stage of the process.
Application Priority
Select application priority from the adjoining drop-down list.The options available are:
Channel
Specify the channel through which the application is initiated. Alternatively, you can select the channel from the option list. The list displays all valid channels.
Channel Reference
Specify the channel reference number.
External Source
Specify the external source.
External Reference
Specify the external reference number.
User Reference
Specify the user reference number.
Additional Approval Required
Check this box if additional approval is required for the loan application.
Customer ID
The system displays the customer ID of the customer.
Customer Name
The system displays the name of the customer.
Liability No
The system displays the liability number.
KYC Required
Check this box if KYC review is required for the applicant.
Collateral Valuation Required
Check this box if collateral valuation is required for the collaterals linked to the loan application.
Risk Evaluation Required
Check this box to evaluate the risk in granting the loan.
Legal Verification Required
Check this box to evaluate the legal constraints associated with the loan application.
Lead ID
The system displays the lead ID.
Enquiry ID
The system displays the enquiry ID.
Type
The system displays the type of applicant.
Branch
Specify the branch of the customer. Alternatively, you can select the branch from the option list. The list displays all valid branch details.
Primary
The system displays the primary details.
Customer ID
Specify the customer ID of the applicant. Alternatively, you can select the customer ID from the option list. The list displays all valid customer IDs.
Details
Click ‘Details’ button to view the details of the customer.
Customer Name
Specify the name of the customer.
Liability ID
Specify the liability ID. Alternatively, you can select the liability ID from the option list. The list displays all valid liability IDs.
External Check
Check this box if external check is required.
360 Degree View
Click this button for 360 degree applicant view.
Facility
Select the required facility from the drop-down list. The list displays the following values:
Product
The system displays the product based on the facility selected.
Description
Give a brief description on the product.
Summary
Click this button to view summary details based on the facility selected.
Branch
Specify the branch of the customer. Alternatively, you can select the branch from the option list. The list displays all valid branch details.
Customer ID
The system displays the customer ID.
Reference ID
The system displays the reference ID.
Linked to Loan
Check this box to link the facility to the loan.
Purpose
The system displays the loan purpose.
Click ‘Financials’ tab to maintain financial details.
Financial Currency
Specify the customer currency. Alternatively, you can select the currency from the option list.The list displays all valid currencies.
Monthly Total Income
The system displays the monthly total income of the customer.
Monthly Total Expense
The system displays the monthly total expense of the customer.
Monthly Total Liable Amount
The system displays the monthly total liable amount of the customer.
Total Land/Property Asset
The system displays the total property asset.
Total Other Assets
The system displays other assets if any.
Income Type
Select the type of income from the drop-down list. The list displays the following values:
Frequency
Select the liability frequency from the drop-down list. The list displays the following values:
Currency
Specify the liability currency. Alternatively, you can select the currency from the option list. The list displays all valid currencies maintained in the system.
Amount
Specify the customer liability amount.
Start Date
Select the start date from the adjoining calender.
End Date
Select the end date from the adjoining calendar.
Expense Type
Specify the expense type.
Frequency
Select the liability frequency from the drop-down list. The list displays the following values:
Currency
Specify the asset currency. Alternatively, you can select the currency from the option list. The list displays all valid currencies maintained in the system.
Amount
Specify the customer liability amount.
Start Date
Select the start date from the adjoining calendar.
End Date
Select the end date from the adjoining calendar.
Asset Type
Select the type of asset from the drop-down list. The list displays the following values:
Sub Type
Specify the sub type of the asset.
Currency
Specify the asset currency. Alternatively, you can select the currency from the option list. The list displays all valid currency maintained in the system.
Property Value
Specify the value of the property.
Loan Outstanding
Specify the outstanding loan.
Asset Type
Select the type of asset from the drop-down list. The list displays the following values:
Sub Type
Specify the sub type of the asset.
Currency
Specify the asset currency. Alternatively, you can select the currency from the option list. The list displays all valid currency maintained in the system.
Property Value
Specify the value of the property.
Loan Outstanding
Specify the outstanding loan.
Liability Type
Select the liability type from the drop-down list. The list displays the following values:
Liability Sub Type
Specify the liability sub type.
Frequency
Select the liability frequency from the drop-down list. The list displays the following values:
Currency
Specify the liability currency. Alternatively, you can select the currency from the option list. The list displays all valid currencies.
Amount
Specify the customer liability amount.
Balance
Specify the customer balance.
Start Date
Select the start date from the adjoining calendar.
End Date
Select the end date from the adjoining calendar.
Click ‘Loan’ tab to maintain loan details.
Pricing ID
Specify the pricing ID. Alternatively, you can select the pricing ID from the option list. The list displays all valid pricing IDs.
Promotion Code
Specify the promotion code. Alternatively, you can select the promotion code from the option list. The list displays all valid promotion codes.
Offer ID
Specify the loan offer ID.
No. of Instalments
Specify the number of instalments applicable for the selected loan offer.
Frequency
Specify the frequency of the loan offer.
Unit
Select the unit from the drop-down list.
Rate of Interest
Specify the rate of interest of the loan offer.
Rate Code
Specify the rate code. Alternatively, you can select the rate code from the option list. The list displays all valid rate codes.
Check
Check this box to apply an offer. You can only check one offer at a time.
Loan Product
The system displays the loan product.
Loan Account
Specify the loan account number.
Loan Branch
Specify the loan branch. Alternatively, you can select the loan branch from the option list. The list displays all valid branch codes.
Loan Currency
Specify the loan currency. Alternatively, you can select the currency from the option list. The list displays all valid currency codes.
Amount Financed
Specify the financed amount.
Down Payment
Specify the amount paid as down payment.
Book Date
The system displays the loan booking date.
Value Date
Select the value date from the adjoining calendar.
First Pay By Date
Select the first pay date from the adjoining calendar.
Maturity Type
Select the maturity type from the drop-down list. The list displays the following values:
Maturity Date
Select the maturity date from the adjoining calendar.
Tenor (In Days)
Specify the loan tenor in days.
No of Instalments
Specify the number of instalments required to pay the loan amount.
Instalment Unit
Select the unit of instalment from the drop-down list. The list displays the following values:
Instalment Frequency
Specify the instalment frequency.
Instalment Start Date
Select the instalment start date from the adjoining calendar.
EMI Amount
Specify the EMI amount to be paid.
Due Date On
Select the due date from the adjoining calendar.
EMI Frequency Unit
Select the EMI frequency unit from the drop-down list. The list displays the following values:
EMI Frequency
Specify the frequency of the EMI.
Minimum EMI
Specify the minimum EMI amount.
Maximum EMI
Specify the maximum EMI amount.
Effective Date
Select the effective date from the adjoining calendar.
User Data Elements ID
Specify the user data elements ID. Alternatively, you can select the UDE ID from the option list. The list displays all valid user defined elements ID.
Value
Specify the UDE value.
Rate Code
Specify the rate code of the UDE. Alternatively, you can select the rate code from the option list. The list displays all valid rate codes.
Code Usage
Select the code usage. It can be periodic or automatic.
Rate Basis
Select the rate basis from the drop-down list. The list displays the following values:
Resolved Value
Specify the resolved value.
Effective Date
Select the effective date from the adjoining calendar.
Percentage Change in EMI
Specify the percentage change in EMI.
Amount Change in EMI
Specify the amount change in EMI.
Click ‘Components’ tab to maintain component details.
Component Name
The system displays the component name.
Component Type
Select the component type from the adjoining drop-down list. The list displays the following values:
Currency
The system displays the currency code.
Special Interest Amount
The system displays the special interest amount.
Liquidation Mode
The system defaults the mode of liquidation from the product level. However you can modify the same to indicate the mode of liquidation of the component from the drop-down list. The following options are available for selection:
Waive
Select this option to waive the component for the account.
Main Component
Check this box to indicate that the specified component should be main component.
Verify Funds
Check this box to verify funds.
Penal Basis
The system displays the penal basis.
Service Branch
The system displays the service branch.
Service Account
The system displays the service account.
Settlement Currency
The system displays the settlement currency.
Internal Rate of Return Applicable
Check this box if internal rate of return is applicable.
Special Component
Check this box if the component is a special Interest type. This implies that the computed value of the component can be overridden with the entered value.
Funded During Rollover
Check this box if the component can be funded during the rollover process.
Funded During Initiation
Check this box if the component can be funded during the INIT event.
Exponential Interest Method
Check this box to provide restrictions for exponential loans.If you check this, the system validates the following for exponential interest method calculation:
Schedule Type
Select the type of schedule from the drop-down list. Schedule can be a payment, a disbursement or a rate revision schedule.
Schedule Flag
Select the option for the Schedule flag from the option list. The options are Normal or Moratorium.
Select the option Moratorium if there are no scheduled repayments for the component for the Moratorium period. However the component is accrued for a certain Moratorium period.
Formula Name
Specify the formula name. Alternatively, you can select the formula name from the option list. The list displays all valid formula names.
First Due Date
Select the first due date from the adjoining calendar.
Start Date
Select the start date from the adjoining calendar.
End Date
Select the end date from the adjoining calendar.
No of Schedules
Specify the number of schedules.
Frequency
Specify the frequency.
Units
Select the units from the drop-down list.
Due Date On
Select the due date from the adjoining calendar.
EMI Amount
Specify the EMI amount.
Compound Days
Specify the compound days.
Compound Months
Specify the compound months.
Compound Years
Specify the compound years.
Days in Month
Select the number of days that would constitute a month for calculation from the drop-down list. The list displays the following values:
Days in Years
Select the number of days that would constitute a year for calculation from the drop-down list. The list displays the following values:
Waive
Select this option to specify if you need to allow a waiver of the component payments for the schedule.
Capitalize
Select this option if the schedule amounts are to be capitalized.
Click ‘Charges’ tab to maintain charge details.
Component Name
The system displays the component name.
Currency
The system displays the currency.
Effective Date
Select the effective date from the adjoining calendar.
Due Date
The system displays the due date.
Amount Due
The system displays the amount due.
Amount Waived
The system displayed the amount waived.
Click ‘Limits’ tab to maintain limit details.
Type
Select the credit line type from the drop-down list. The list displays the following values:
Liability ID
Specify the liability ID. Alternatively, you can select the liability ID from the option list. The list displays all valid liability ID.
Line Branch
Specify the line branch. Alternatively, you can select the line branch from the option list. The list displays all valid line branches.
Line Code
Specify the line code. Alternatively, you can select the line code from the option list. The list displays all valid line codes.
Serial
Specify the line serial number.
Description
Give a brief description on the credit line.
Currency
Specify the currency of the credit line. Alternatively, you can select the currency from the option list. The list displays all valid currency codes.
Sanctioned
Specify the sanctioned credit line.
Utilized Amount
Specify the utilized amount.
Available Amount
Specify the available amount.
Type
Select the collateral type from the drop-down list. The list displays the following values:
Liability ID
Specify the liability ID. Alternatively, you can select the liability ID from the option list. The list displays all valid liability ID.
Branch
Specify the line branch. Alternatively, you can select the line branch from the option list. The list displays all valid line branches.
Customer No
Specify the customer number. Alternatively, you can select the customer number from the option list. The list displays all valid customer numbers.
Collateral Code
Specify the collateral code. Alternatively, you can select the collateral code from the option list. The list displays all valid collateral codes.
Currency
Specify the currency of the credit line. Alternatively, you can select the currency from the option list. The list displays all valid currency codes.
Collateral Value
Specify the value of the collateral.
Utilization Order
Specify the utilization order.
Linkage Type
Select a type of linkage to which you need to link the specified account from the adjoining drop-down list. This list displays the following values:
Branch
Specify the branch code of the customer. Alternatively, you can select the branch code from the option list. The list displays all valid branch codes.
Linked Reference ID
Specify the linked reference ID. Alternatively, you can select the linked reference ID from the option list. The list displays all valid reference IDs.
Currency
Specify the currency of the credit line. Alternatively, you can select the currency from the option list. The list displays all valid currency codes.
Limit Amount
Specify the limit amount.
Linkage Amount
Specify the linkage amount.
Linkage (%)
Specify the linkage percentage.
Click ‘Terms’ tab to maintain terms details.
Terms
Specify the terms and conditions of the loan creation.
Apply
Check this box to apply the terms to loan application.
Due Date
Select the date when the terms will be expired from the adjoining calendar.
Complied
Check this box if you comply with the terms.
Click ‘Deviations’ tab to view deviation details.
Deviations
Specify the deviations.
Approved
Check this box if the deviations are approved.
Click ‘Summary’ tab to view summary details.
Department
Specify the name of the department.
Specify previous department notes.
Specify additional department notes.
Click ‘Comments’ tab to view comment details.
Previous Comments
Specify the comments of the previous stages, if any.
Additional Comments
Specify the additional comments in the current stage, if any.
Step 2. Application Follow-up
At this stage, you can upload the documents collected from the applicant and follow up if necessary documents are not submitted by the applicant. The function ID of this stage is ORDRLCAF.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 3. Application Enrichment
At this stage, the application is enriched with the details like professional, financial, linkage, asset, working capital and so on. If the applicant is not an existing customer, additional details of the customer are also captured at this stage. The function ID of this stage is ORDRLCAE.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 4. Credit Evaluation
At this stage, credit officer evaluates the credit and analyses again to check if there are any changes in the credit rating. If there is a change in the credit rating, then the Credit Officer provides reason for the change. The function ID of this stage is ORDRLCCE.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 5. Risk Evaluation
At this stage, the Risk Assessment Officer collects the risk associated with the loan application from various services. The income/expense details, asset/liability details of the customer is considered during the evaluation of the risk. The reported risk related documents are uploaded after risk analysis.The function ID of this stage is ORDRLCRE.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 6. Legal Verification
At this stage, any legal constraints associated with the applicant and the loan application are evaluated. The function ID of this stage is ORDRLCLV.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 7. Collateral Evaluation
At this stage, the collaterals submitted for the loan application are evaluated. After evaluation the details are passed on to the underwriter.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 8. Underwriting
At this stage, underwriter collects the reports from various departments and arrives at a best offer for the loan application. Underwriter reviews the application and prepares review note to proceed or reject the application. The function ID of this stage is ORDRLCUW.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 9. Awaiting Additional Information
At this stage, any additional information requested by the underwriter will be followed up with the customer and captured in the application. Any missed out document or documents without customer attestation are collected and uploaded in this stage. The function ID of this stage is ORDRLCAI.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 10. Underwriting Review
At this stage, the loan application is reviewed and verified and is forwarded for approval and sanction if there is no discrepancy. The function ID of this stage is ORDRLCUR.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 11. Loan Approval
At this stage, the Loan Manager verifies the reports of underwriting department and approves the loan for sanction. For any clarification, the loan application will be send back to underwriting or review stage for collecting the required information. The function ID of this stage is ORDRLCLA.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 12. Additional Loan Approval
At this stage, you can send the application for approval from a senior loan manager who will verify and provide approval for the loan. This stage is triggered only if ‘Additional Approval Required’ check box is checked. The function ID of this stage is ORDRLCAR.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 13. Customer Acceptance
At this stage, the customer signs the loan sanction letter and accepts the granted loan. The signed copy of the sanction letter is uploaded to the system.The function ID of this stage is ORDRLCCA.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 14. Documentation and TC Verification
At this stage, all the legal and regulatory compliance checks are performed. The loan documents are prepared and uploaded to the system to complete the application process. The function ID of this stage is ORDRLCTC.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 15. Awaiting Additional Information
At this stage, the missed out information are collected from the concerned department for loan agreement preparation. At this stage you can adjust the loan effective date if there is a delay in the sanctioned application process. The function ID of this stage is ORDRLCAA.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 16. Sanction/Handoff
At this stage, an automated sanction will be performed by the system once all the documents are approved for loan application. The application details are handed over to various services like customer, customer account, limits, collaterals, cards and loans.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 17. Manual Application Hand off
At this stage, If there is any exception like unavailability or error in the system while sanctioning the loan, then the loan application will be manually taken up by the loan administrator for the processing. The function ID of this stage is ORDRLCHF.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 18. Debit Card Follow up
At this stage, the account manger will follow-up for the debit card delivery. The function ID of this stage is ORDRLCDF.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 19. Credit Card Follow up
At this stage, the account manger will follow-up for the credit card delivery. The function ID of this stage is ORDRLCCF.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 20. Cheque Book Follow up
At this stage, the account manger will follow-up for the cheque book delivery. The function ID of this stage is ORDRLCBF.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 21. Kit Delivery
This stage is mandatory if facilities like cheque book, debit card or credit card are availed.The facility manager will keep record of the kit number and verifies the delivery address for the facility kit dispatch. The function ID of this stage is ORDRLCKD.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
Step 22. Pending Documentation
At this stage, documentation team will prepare the loan documents for execution. The function ID of this stage is ORDRLCPD.
Go to the ‘Assigned’ task list and acquire the task by clicking the corresponding the ‘Acquire’ button. The task will be moved to the ‘Acquired’ task list.
This section contains the following topics:
You can capture the loan asset details based on the loan type. The retails loan creation screen captures the loan type details from this Asset Details screen. You can invoke this screen by clicking ‘Financing Assets’ button.
Application Category
The system displays the application category.
Application Number
The system displays the application number.
Application Type
Select the type of application from the drop-down list. The list displays the following values:
Loan Branch
The system displays the loan branch.
Loan Reference
The system displays the loan reference number.
Loan Currency
The system displays the loan currency.
Customer Branch
The system displays the customer branch.
Customer ID
The system displays the customer ID.
Customer Name
The system displays the customer name.
For information on Home, Vehicle, Others, Mortgage and Valuation Tabs, refer to the section ‘Assets Button’ in the chapter 'Account Creation' in Retail Lending User Manual.
Click ‘Insurance’ tab to view the insurance details.
Policy Type
Select the type of policy from the drop-down list. The list displays the following values:
Policy No
The system displays the policy number.
Insurer
The system displays the insurer.
Customer
The system displays the customer number.
Insurance Status
The system displays the insurance status.
Policy Currency
The system displays the policy currency.
Policy Amount
The system displays the policy amount.
Premium Amount
The system displays the premium amount.
Insurance Expiry
The system displays the insurance expiry date.
Policy Start Date
The system displays the policy start date.
Policy End Date
The system displays the policy end date.
Insured Name
The system displays the insured name.
Managed By
The system displays the name of the person who manages the policy.
Agent ID
The system displays the identification number of the agent.
Agent Name
The system displays the name of the agent.
Agent Contract No
The system displays the contract number of the agent.
Insurer Address 1,2,3,4
The system displays the address of the insurer.
This section contains the following topics:
You can capture the customer information of a loan applicant in Customer screen. Click ‘Customer Information’ button to invoke Customer Information screen.
The system defaults the customer information of the loan applicant from Customer Maintenance screen.
For more details on Customer Information screen, refer to the section ‘Customer Maintenance’ in the chapter 'Maintaining Customer Information Files' in Core Entities User Manual.
This section contains the following topics:
Section 2.7.1, "Capturing Customer Accounts Details"
You can capture the customer accounts of a loan applicant in ‘Customer Account Maintenance’ screen. Click ‘Customer Account’ button to invoke Customer Account Maintenance’ screen.
The system defaults the customer account details from Customer Account Maintenance screen.
For more details on Customer Account Maintenance screen, refer to the chapter ‘Customer Accounts’ in CASA User Manual.
This section contains the following topics:
Section 2.8.1, "Capturing Requested Loan Details"
You can capture the requested loan details in ‘Requested Loan Details’ screen. Click ‘Requested Loan Details’ button to invoke ‘Requested Loan Details’ screen.
Application Category
The system displays the application category.
Application Number
The system displays the application number.
Loan Reference Number
The system displays the loan reference number.
Application Type
The system displays the application type.
Customer ID
The system displays the customer ID.
Customer Name
The system displays the customer name.
Requested Currency
Specify the requested currency. Alternatively, you can select the requested currency from the option list. The list displays all valid currency codes.
Requested Amount
Specify the requested loan amount.
Rate of Interest
Specify the rate of interest for the loan.
EMI Amount
Specify the EMI amount.
Instalments
Specify the number of instalments to pay off the loan.
Tenor (In Months)
Specify the loan tenure in months.
Units
Specify the units.
Frequency
Specify the frequency of the instalment.
Due Date On
Specify the date on which the instalment should be on due.
Loan Purpose
Specify the purpose of the loan.
Itemization
Specify the itemization. For example, you can specify the itemizations like `Booking Amount’, `Payment’, `Interiors' etc.
Itemization Amount
Specify the itemization amount.
Comments
Specify comments, if any.
This section contains the following topics:
You can capture cheque book request details if the loan applicant requires a cheque book facility. Click ‘Cheque Book Request’ button to invoke Cheque Book request screen.
Follow Up Required
Check this box to follow up on the cheque book request. If this flag is checked, then the system will go to a follow up stage after Document Verification.
For details on Cheque Book maintenance, refer to the section ‘Cheque Book Maintenance’ in the chapter 'Maintaining Cheque Book Details' in CASA User Manual.
This section contains the following topics:
You can capture debit card request details if the loan applicant requires a debit card facility. Click ‘Debit Card Request’ button to invoke Debit Card Request screen.
The system displays the following details:
Follow Up Required
Check this box to follow up on the debit card request. If this flag is checked, then the system will go to a follow up stage after Document Verification.
Issue Date
Select the debit card issue date from the adjoining calendar.
Delivery Mode
Select the delivery mode from the drop-down list. The following options are displayed:
Delivery Address 1-4
Specify the delivery address to issue the debit card.
For details on Debit Card maintenance, refer to the section ‘Maintaining Card Master Details’ in the chapter 'Debit Card Interface' in Debit Card Interface User Manual.
This section contains the following topic:
You can capture credit card request details if the loan applicant requires a credit card facility. Click ‘Credit Card Request’ button to invoke Credit Card Request screen.
The system displays the following details:
Follow Up Required
Check this box to follow up on the credit card request. If this flag is checked, then the system will go to a follow up stage after Document Verification.
Issue Date
Select the credit card issue date from the adjoining calendar.
Delivery Mode
Select the delivery mode from the drop-down list. The following options are displayed:
Delivery Address 1-4
Specify the delivery address to issue the credit card.
For details on Credit Card maintenance, refer to the section ‘Maintaining Card Master Details’ in the chapter 'Debit Card Interface' in Debit Card Interface User Manual.
This section contains the following topic:
You can capture SWIFT message details in SWIFT Message Details screen. Click ‘SWIFT Message’ to invoke the following screen:
For details on SWIFT Message, refer to the section ‘SWIFT Message Details Button’ in the chapter 'Account Creation' in Retail Lending User Manual.
This section contains the following topics:
You can capture the loan related documents details through the ‘Documents Upload’ screen. Click ‘Documents’ button from ‘Retail Loan Creation’ screen to invoke this screen.
Application Number
The system displays the application number.
Application Category
The system displays the application category.
Document Category
Select the document category from the adjoining option list.
Document Reference
Specify the document reference number.
Document Type
Select the type of document.The adjoining option list displays all the document types maintained in the system. Select the appropriate one.
Mandatory
Check this box to indicate whether the document is mandatory.
Remarks
Specify remarks, if any.
Ratio Upload
Check this box if you require ratio upload.
Upload
Click ‘Upload’ button to open the ‘Document Upload’ sub-screen.
In the ‘Document Upload’ sub-screen, specify the corresponding document path and click the ‘Submit’ button. Once the document is uploaded through the upload button, the system displays the document reference number.
View
Click ‘View’ to view the document uploaded.
Edit
Click ‘Edit’ to edit the uploaded documents.
Click ‘Advices’ tab in Documents screen to view advice details.
Report Name
The system displays the report name.
Template
The system displays the template.
View
Click ‘View’ to view the uploaded document.
Click ‘Checklist’ tab in Documents screen to view checklist details.
Checklist Item
The system displays the checklist details.
Mandatory
This field is updated based on the maintenances in Documents sub screen.
Verified
Check this box to confirm that the corresponding checklist is verified.
Comments
Specify comments, if any.
This section contains the following topics:
You can capture the customer reference details in the ‘Customer Reference Details’ screen. Click ‘Customer Reference’ button in Retail Loan Creation screen to invoke this screen.
For details on Customer Reference, refer to the section ‘Details Tab’ in the chapter 'Retail Loan Origination' in Retail Loan Origination User Manual.
This section contains the following topics:
You can capture loan preference details in the Loan Preference screen. Click ‘Loan Preference’ button in Retail Loan Creation’ screen to invoke this screen.
For details on Loan Preferences, refer to the section ‘Preferences Button’ in the chapter 'Defining Product Categories and Product' in Retail Lending User Manual.
This section contains the following topics:
You can query the duplicate details in the Dedupe screen.
When a customer or prospect applies for a Loan, the bank verifies if there are any duplicate applications initiated by customer or prospect in the system. If there are any pipeline applications that are suspected to be duplicate of an already initiated application or an existing Loan contract, the system identifies and displays the existing transactions details in the Dedupe screen.
Click ‘Dedupe’ button to invoke Dedupe details screen.
Applications
In the Application section, the system checks for any duplicates in the applications that are already initiated from Origination.
Existing Customers
In the Existing Customers section, the system checks for any duplicate entry in the existing customer details based on First Name, Middle Name, Last Name, Short Name and National ID.
Applications
In the Application section, the system checks for any duplicates in the loan applications that are already initiated from Origination.
Existing Customers
In the Existing Customers section, the system checks for any duplicate entry in the existing loan details based on Number of Instalments, Frequency, Frequency Unit, Requested Amount.
This section contains the following topics:
You can capture the covenant details in covenant screen. Click ‘Covenant’ button in the Retail Loan Creation screen to invoke this screen.
Application Number
The system displays the application number.
Application Branch
The system displays the application branch.
Covenant Name
Select the covenant name from the list available here. The list displays the covenant names maintained in Covenant Maintenance screen.
Covenant Type
Specify the type of covenant.
Start Date
Select the start date from the adjoining calendar.
End Date
Select the end date from the adjoining calendar.
Frequency
Select a frequency according to which the Convent has to collected/revised. You may select any one of the following frequencies:
Due Date
Specify the number of days after which the covenant needs to be reviewed.
Currency
Specify the currency. Alternatively, you can select the currency from the option list. The list displays all valid currency codes.
Guideline Value
Specify the guideline value.
Actual Value
Specify the actual value.
Waived
Check this box to waive the covenant.
Remarks
Specify the remarks about the covenant maintenance.
This section contains the following topics:
You can capture the evaluation details in evaluation screen. Click ‘Evaluation’ button in the Retail Loan Creation screen to invoke this screen.
Application Number
The system displays the application number.
Application Branch
The system displays the application branch.
Application Category
The system displays the application category.
Customer No
The system displays the customer number.
Customer Type
The system displays the customer type.
Risk ID
Specify the risk ID.
Description
Give a brief description on the risk ID.
Score
Specify the score.
Rule ID
The system displays the rule ID.
Grade
The system displays the grade.
Scale
The system displays the scale.
Score
The system displays the score.
Question ID
Specify the question ID.
Category
Specify the category.
Question
Specify the question.
Answer
Specify the answer.
Click ‘Ratio’ tab to view ratio details.
Currency
Specify the currency. Alternatively, you can select the currency from the option list. The list displays all valid currency codes.
Total Income
The system displays the total income.
Total Expense
The system displays the total expense.
Total Other Assets
The system displays the total other assets.
Total Liable Amount
The system displays the total liable amount.
Total Assets
The system displays the total assets.
Actual Income
The system displays the actual income.
Actual Debit
The system displays the actual debit.
What if Payment Amount
The system displays the what if payment amount.
Ratio
The system displays the ratio.
Description
The system displays the description.
Stated Value
The system displays the stated value.
Actual Value
The system displays the actual value.
Click ‘External Credit Rating’ tab to view credit rating details.
Request ID
Specify the request ID.
External Agency
Specify the external agency.
Score
Specify the score.
Recommend
Specify if the external credit rating is recommended or not.
Request Status
Specify the request status.
Remarks
Specify remarks, if any.
Click ‘Investigation’ tab to view investigation details.
Verification Type
Select the verification type from the adjoining drop-down list.
Agency
Specify the investigation agency.
Score
Specify the score.
Recommended
Specify if the investigation is recommended or not.
Status
Specify the status of the investigation.
Verification Date
Select the verification date from the adjoining calendar.
Remarks
Specify remarks, if any.
Click ‘Legal Details’ tab to view legal details.
Regulation
Terms and Conditions Status
Specify the terms and condition status.
Reject Reason Code
Specify the reject reason code.
Description
Specify the reject reason description.
Remarks
Specify remarks, if any.
Click ‘KYC Details’ tab to view KYC details.
Branch
The system displays the branch.
Customer Name
The system displays the customer name.
Short Name
The system displays the short name of the customer.
Category
The system displays the category.
Country
The system displays the country.
Unique Identifier
The system displays the unique identifier.
Unique Value
The system displays the unique value.
KYC Internal Status
The systems displays the KYC Internal Status.
KYC Internal Remarks
The system displays the KYC internal remarks.
KYC External Status
The system displays the KYC External Status.
KYC External Remarks
The system displays the remarks.
SDN Status
The system displays the SDN status.
SDN Remarks
The system displays the SDN remarks.
This section contains the following topics:
You can capture the collateral details in collateral screen. Click ‘Collateral’ button in the Retail Loan Creation screen to invoke this screen.
For details on Collaterals, refer to the section ‘Collateral Maintenance’ in the chapter 'Limits and Collaterals' in Limits and Collateral Management User Manual.
This section contains the following topics:
You can capture the guarantor details in guarantor screen. Click ‘Guarantor’ button in the Retail Loan Creation screen to invoke this screen.
For information on Guarantor Details, refer to the section ‘Guarantor Details Button’ in the chapter 'Account Creation' in Retail Lending User Manual.
This section contains the following topics:
You can capture the loan UDF details in UDF screen. Click ‘UDF’ button in the Retail Loan Creation screen to invoke this screen.
For information on Loan UDF, refer to the section ‘Fields Tab’ in the chapter 'Account Creation' in Retail Lending User Manual.
This section contains the following topics:
You can capture schedule and disbursement details in schedule and disbursement screen. Click ‘Schedule and Disbursement’ button in the Retail Loan Creation screen to invoke this screen.
For information on Schedules and Disbursements, refer to the section ‘Components Tab’ in the chapter 'Account Creation' in Retail Lending User Manual.
This section contains the following topics:
You can capture MIS details in MIS screen. Click ‘MIS’ button in the Retail Loan Creation screen to invoke this screen.
For information on MIS, refer to the section ‘MIS Button’ in the chapter 'Account Creation' in Retail Lending User Manual.
This section contains the following topics:
You can capture Other Applicant details in Other Applicant screen. Click ‘MIS’ button in the Retail Loan Creation screen to invoke this screen.
For information on Other Applicant Details, refer to the section ‘Other Applicants Button’ in the chapter 'Account Creation' in Retail Lending User Manual.
This section contains the following topics:
You can capture Payment details in Payment screen. Click ‘Payments’ button in the Retail Loan Creation screen to invoke this screen.
For information on Payment Details, refer to the section ‘Payment Mode Details Button’ in the chapter 'Account Creation' in Retail Lending User Manual.