User Limits

Using this option the System/ /Bank AdministratorAdministrator is a set of individuals that administer the applicant/Affiliate entity. For example, Accountants, Authorized Signatories for organizations, Power of Attorney for individuals. can view the current available and utilized limits of specific retail user and also can modify (increase or decrease) the limits as per the requirement.

The user limits can be set for specific transaction level or at transaction group level or for a specific channel or for a group of channels.

The different types of limits are as follows:

Daily Count- Permitted number of transactions in a day
Daily Amount- Cumulative amount of transactions in a day
Monthly Count- Permitted number of transactions in a month
Monthly Amount- Permitted number of transactions in a month

Prerequisites:

Transaction access is provided to System Administrator.
Limit package are assigned.
Approval rule set up for System/ /Bank Administrator to perform the actions.

Workflow

Features supported in application

Following functions can be performed by the System administrator as part of the maintenance:

Search/ View User Limits
Edit User Limits

You are here How to reach here:

System Administration Dashboard > Limits > User Limits
OR
System/ Bank Administration Dashboard > Toggle menu > Limits > User Limits

User Limits - View

Using this option, System Administrator can search and view the current available and utilized limits of specific retail user.

To search and view user limits:

Enter the search criteria, click Search.
The search results appear on the User Limits screen based on the search parameters.
OR
Click Cancel if you want to cancel the transaction.
OR
Click Clear if you want to reset the search parameters.

User Limits - Search

User Limits - Search Result

Field Description

Field Name	Description
User Type	Type of user to be searched. This will be defaulted to ‘Retail User’.
User Name	To search the retail user with the user name. Partial search is allowed.
More Search Options Below fields appears if you click the More Search Options link.
First Name	Allows to search based on first name or given name of the retail user.
Last Name	Allows to search based on last name/ surname of the retail user.
Email	Allows to search based on email id of the retail user.
Mobile Number	Allows to search based on mobile number of the retail user.
Party ID	Allows to search based on PartyA party is any individual or business entity having a banking relationship with the bank. id of the retail user.
Search Party Name Allows search based on Party name of the retail user.
Enter Party Name	Party name of the retail user based on which search is to be done.
Search Result
Full Name	First name and last name of the retail user.
Party ID	Displays the party id of the retail user.
User Name	Displays the retail user's user name.

Click the User Name of the record for which you want to view the user limits details. The User Limits - View screen appears.

User Limits - View

Field Description

Field Name	Description
User Details
User Type	Type of user whose limits are displayed.
Party ID	Displays the party id of the retail user.
Full Name	First name and last name of the retail user.
User Name	Displays the retail user's user name.
Touch Point	Name of the touch point of which the limits to be inquired. This will be defaulted to ‘Internet’ whereas User can change the touch point to view specific limits.
Transactions	Name of the transaction of which the limits to be inquired. This defaulted to the 1st transaction available in the drop-down whereas user can change the transaction to view the transaction specific limits.
View Limits
Transaction Name	Displays the category wise limits allocation for the transaction which is mapped to the retail user. This section will be displayed if a limits package with selected touch point and transaction is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available
Transaction Group	Displays the category wise limits allocation for the transaction group which is mapped to the retail user. This section will be displayed if a limit package with selected touch point and a transaction group (which has selected transaction) is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available
Channel Group	Displays the category wise limits allocation for the Transaction - channel group which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with touch point group (which has selected touch point) and a transaction is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available
Channel and Transaction Group	Displays the category wise limits allocation for the channel group and transaction group which is mapped to the retail user. This section will be displayed if a limit package with touch point group (which has selected touch point) and a transaction group (which has selected transaction) is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available
Consolidated Limits	Displays the consolidated category wise limits (Limits assigned at global level for specific transaction) allocation which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with Global touch points and a transaction is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available
Consolidated and Transaction Group	Displays the category wise limits (Limits assigned at global level for group of transactions) allocation for the consolidated and transaction group which is mapped to the retail user. This section will be displayed if a limit package with Global touch points and a transaction group (which has selected transaction) is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available

From the Touch Point list, select the appropriate option whose user limits to be viewed.
From the Transactions list, select the appropriate option whose user limits to be viewed.
Click Edit to edit the user limits.
OR
Click Cancel to cancel the transaction and go back to Dashboard.
OR
Click Back to navigate to the previous screen.

User Limits - Edit

Using this option, System Administrator can update or edit (increase or decrease) the limits as per the requirement for a specific retail user.

To edit user limits:

In the User Limits screen, click Search. The User Limits screen with search results appears based on the searched criteria.
OR
Click Clear to reset the search parameters.
OR
Click Cancel to cancel the search process.

Click the User Name of the record for which you want to modify the details. The User Limits-View screen appears.

Click Edit. The User Limits - Edit screen appears.

Field Description

Field Name	Description
User Details
User Type	Type of user whose limits are displayed.
Party ID	Displays the party id of the retail user.
Full Name	First name and last name of the retail user.
User Name	Displays the retail user's user name.
Touch Point	Name of the touch point of which the limits to be inquired.
Transactions	Name of the transaction of which the limits to be inquired.
View Limits
Transaction Name	Displays the category wise limits allocation for the transaction which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limits package with selected touch point and transaction is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available Revised Limits: Specify the new user limit for the transaction. This field is editable.
Transaction Group	Displays the category wise limits allocation for the transaction group which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with selected touch point and a transaction group (which has selected transaction) is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available Revised Limits: Specify the new user limit for the transaction. This field is editable.
Channel Group	Displays the category wise limits allocation for the channel group which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with touch point group (which has selected touch point) and a transaction is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available Revised Limits: Specify the new user limit for the transaction. This field is editable.
Channel and Transaction Group	Displays the category wise limits allocation for the channel and transaction group which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with touch point group (which has selected touch point) and a transaction group (which has selected transaction) is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available Revised Limits: Specify the new user limit for the transaction. This field is editable.
Consolidated Limits	Displays the consolidated category wise limits allocation which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with Global touch points and a transaction is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available Revised Limits: Specify the new user limit for the transaction. This field is editable.
Consolidated and Transaction Group	Displays the category wise limits allocation for the consolidated and transaction group which is mapped to the retail user as per Touch Point / Transaction selected. This section will be displayed if a limit package with Global touch points and a transaction group (which has selected transaction) is mapped to the user. The categories are: Bank Allocated User Customized Utilized Available Revised Limits: Specify the new user limit for the transaction. This field is editable.
Daily Count	Displays the maximum permitted number of transactions in a day to a retail customer. User can specify the revised daily transaction count limit.
Daily Amount	Displays the cumulative amount of transactions in a day for a retail customer. User can specify the revised daily transaction cumulative amount limit.
Monthly Count	Displays the maximum permitted number of transactions in a month to a retail customer. User can specify the revised monthly transaction count limit.
Monthly Amount	Displays the cumulative amount of transactions in a month for a retail customer. User can specify the revised monthly transaction cumulative amount limit.
Effective Date	The date from which the limit is effective for the transaction. This field is editable.
End Date	End date for the set limits availability on transactions. This field is editable.

Click Edit to edit the user limits.
From the Touch Point list, select the appropriate option whose user limits to be modified.
From the Transaction list, select the appropriate option whose user limits to be modified.
Enter the new values for the limits.
OR
Click Cancel to cancel the transaction and go back to Dashboard.
OR
Click Back to navigate to the previous screen.
Edit the required details.
Click Save to save the changes made to the user limits.
OR
Click Cancel to cancel the transaction.
OR
Click Back to navigate back to previous screen.
The Review screen appears. Verify the details, and click Confirm.
OR
Click Cancel to cancel the transaction.
OR
Click Back to navigate back to previous screen.
The success message of limits updation appears.
Click OK to complete the transaction.

FAQs

Can I delete transaction and/ or cumulative group of transactions for which the limits are assigned using this function?

Will the changes made in the user’s limits will be applicable to all other users whom the same package is mapped?

Will the changes made in the user’s limits will be effective immediately?

How can I reassure of changing the specific limits, as the screen has lot of information?

Can I make the changes in the limits assigned to corporate users?

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