merchant Management
Using this option, the system administrator can create and maintain merchant details in the application. Administrators can map the CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. account of the merchant, to enable the merchant payments.
Pre-requisites
- Transaction access is provided to the System Administrator
- Approval rule set up for System Administrator to perform the actions
- Checksum type and checksum algorithm is maintained
- Enterprise roles are maintained in the application
- Merchant’s account is maintained in the host system
Workflow
Features Supported In Application
The following features are available for merchant maintenance:
How to reach here:
System AdministratorAdministrator is a set of individuals that administer the applicant/Affiliate entity. For example, Accountants, Authorized Signatories for organizations, Power of Attorney for individuals. Dashboard > Onboarding > Merchant Onboarding > Merchant Management
OR
System/ Bank Administrator Dashboard > Toggle Menu > Onboarding > Merchant Management
Merchant Management - Search
From this screen, the administrator is able to search existing merchant maintenances based on the search parameters provided. On being displayed the search results based on the search criteria defined, the administrator is able to view the details of any merchant maintenance by selecting a record.
To search merchant:
- Navigate to the Merchant Management screen.
Field Name |
Description |
---|---|
Merchant ID |
Enter the unique ID of the merchant whose details you want to view. |
Merchant Description |
Enter the description of the merchant whose details you want to view. |
- In the Merchant Id field, enter the unique id of the merchant.
OR
In the Merchant Description field, enter the description of the merchant. - Click Search. The Merchant Management screen with search results appears based on the search parameters.
OR
Click if you want to reset the search parameters.
OR
Click if you want to cancel the transaction.
OR
Click to create another merchant maintenance.
Field Name |
Description |
---|---|
Merchant ID |
The facility to search for a specific merchant maintenance record on the basis of the unique ID/key assigned to the merchant by the bank. |
Merchant Description |
The facility to search for a specific merchant maintenance based on the description of the merchant. |
Search Results The following details are displayed per merchant record which are retrieved based on the search criteria identified in the fields defined above. |
|
Merchant Id |
The unique ID/key assigned to the specific merchant by the bank. |
Merchant Description |
The description of the merchant corresponding to the merchant Id. |
- To view the details of a specific merchant, click the record. The Merchant Management - View screen appears.
Merchant Management - View
On selecting a specific merchant record by clicking on the link provided on the merchant description, the screen displaying the details of the selected merchant is displayed.
Field Name |
Description |
---|---|
Merchant Id |
The unique ID/ key assigned to the merchant by the bank. |
Merchant Description |
The description of the merchant. |
QR Code |
Click the QR code link to view the QR code assigned to the merchant. |
Accounts |
|
Credit Account Details |
|
Account Type |
The type of account associated with the merchant, e.g. CASA. |
Account Number |
The merchant’s credit account number. |
Service Charge Account Details |
|
Define another account for service charge |
This checkbox is selected if the merchant has another account defined for service charge. |
Account Type |
The service charge account type associated with the merchant e.g. CASA account. This field appears if Define Account number for service charge check box is selected. |
Account Number |
The merchant’s credit account number. This field appears if Define Account number for service charge check box is selected. |
Default customer's debit account number as request parameter |
This check box is selected if the customer’s debit account number is defaulted as request parameter. |
Response Redirections |
|
Success URL |
The URL for sending the response of the transaction for a successful transaction. |
Failure URL |
The URL for sending the dynamic response of the transaction for a failed transaction. |
Checksum Details |
|
Checksum Type |
The checksum type. |
Checksum Algorithm |
The checksum algorithm. |
Security Key |
Input the security key. Field will be displayed if a value is selected in checksum algorithm. |
- Click the QR Code link to view the QR Code of the merchant. A pop-up screen with QR code appears.
You can also download the QR Code so as to send it to the merchant through offline mode. - Click
OR
Click Back to navigate to the previous screen.
OR
Click to cancel the transaction.
OR
Click to delete the merchant maintenance.
to edit merchant details. The user is directed to the Merchant Management - Edit screen.
QR code
The QR code is displayed if the system administrator clicks on the QR code link on the Merchant Maintenance details screen. The administrator is provided with the facility to download the QR code so as to send it to the merchant through any offline mode.
- Click to download the QR Code image of the merchant.
Merchant Management - Create Merchant
The system administrator can create a new merchant so that the bank’s customers can make payments to the merchant using channel banking or by scanning the QR code of the Merchant without entering merchant account details. The QR code is generated once the merchant is created by the bank administrator.
To create a merchant:
- In the Merchant Maintenance screen, clickCreate. The Merchant Management - Create screen appears.
Field Name |
Description |
---|---|
Merchant Id |
Specify a unique ID by which the merchant will be identified |
Merchant Description |
Enter a description of the merchant. |
Accounts |
|
Credit Account Details |
|
Account Type |
Specify the type of account i.e. GLGeneral Ledger is bank’s accounting records. The formal ledger contains all details of financial accounts with records of debits and offset credits. or CASA account, associated with the merchant. |
Account Number |
Specify the merchant’s credit account number. |
Service Charge Account Details |
|
Define another account for service charge |
The option to define another account of the merchant. |
Account Type |
Select the type of service charge account being added e.g. CASA account. This field appears only if you select the Define another Account for service charge check box. |
Account Number |
Enter the merchant’s service charge account number to be added. This field appears if you select the Define another Account for service charge check box. |
Default customer's debit account number as request parameter |
Select this box to enable defaulting the customers debit account number from request parameter. |
Response Redirections |
|
Success URL |
Specify the URL for sending the response of the transaction for a successful transaction. |
Failure URL |
Specify the URL for sending the response of the transaction for a failed transaction. |
Checksum Details |
|
Checksum Type |
Specify the checksum type. |
Checksum Algorithm |
Specify the checksum algorithm. |
Security Key |
Input the security key. This field appears if a value is selected in checksum algorithm. |
- In the Merchant Id field, enter the ID of the merchant.
- In the Merchant Description field, enter the description of the merchant.
- From the Account Type list under the section Credit Account Details, select the appropriate account type.
- In the Account Number field, enter the account number of the merchant corresponding to the account type selected.
- In the Response Redirections section, enter the valid URL in the Success URL field.
- In the Response Redirections section, enter the valid URL in the Failure URL field.
- Click
OR
Click to cancel the transaction.
OR
Click Back to navigate to the previous screen.
to save the Merchant details. - The Review screen appears, verify the details, and click
OR
Click to make changes if any.
The administrator is directed to Merchant Management - Create screen with values in editable form.
OR
Click to cancel the operation and to navigate back to ‘Dashboard’.
to confirm the details. - The success message appears along with the status of the transaction.
Click .
Merchant Management - Edit
The system administrator can edit the details of any merchant maintained in the application. In order to edit the details of any merchant, the user must select the Edit option provided on Merchant Maintenance – View (details) page of the specific merchant.
To edit a merchant details:
- Navigate to the Merchant Management screen and in the Merchant Id field, enter the unique id of the merchant whose details you want to edit.
OR
In the Merchant Description field, enter the description of the merchant whose details you want to edit. - Click Search. The search results appear based on the search parameters defined.
OR
Click if you want to reset the search parameters.
OR
Click if you want to cancel the transaction.
OR
Click to create a new merchant maintenance.
- Select the merchant record of which details you want to edit, by selecting the link provided on the merchant description. The Merchant Management - View screen appears.
- Click the
Field Name |
Description |
---|---|
Merchant ID |
The unique ID assigned to the merchant by the bank This field cannot be edited. |
Merchant Description |
The description of the merchant. This field is editable |
Accounts |
|
Credit Account Details |
|
Account Type |
The type of account associated with the merchant, e.g. CASA. This field is editable. |
Account Number |
The merchant’s credit account number. This field is editable. |
Service Charge Account Details |
|
Define another account for service charge |
This check box is checked if the merchant has another account defined for service charge. This field is editable. |
Account Type |
The service charge account type associated with the merchant e.g. CASA account. This field is editable. This field appears if Define Account number for service charge check box is selected. |
Account Number |
The merchant’s credit account number. This field is editable. This field appears if Define Account number for service charge check box is selected. |
Default customer's debit account number as request parameter |
This checkbox is checked if the customer’s debit account number is defaulted as request parameter. This field is editable. |
Response Redirections |
|
Success URL |
The URL for sending the response of the transaction for a successful transaction. |
Failure URL |
The URL for sending the response of the transaction for a failed transaction. |
Checksum Details |
|
Checksum Type |
The checksum type. This field is editable. |
Checksum Algorithm |
The checksum algorithm. This field is editable. |
Security Key |
Input the security key. This field is editable. This field appears only if a value is selected in checksum algorithm |
- Update the required fields, click
OR
Click to cancel edit of the merchant maintenance.
OR
Click to navigate to the previous screen.
to save the changes. - The Review screen appears, verify the details and click
OR
Click to make the changes if any.
The administrator is directed to Merchant Management – Edit screen with all values (other than Merchant ID) in editable form
OR
Click to cancel the operation and navigate back to ‘Dashboard’.
to confirm the details. - The success message appears along with the status of the transaction. Click .
Merchant Management - Delete
The System administrator can delete any merchant maintained in the application.
To delete a merchant:
- Navigate to the Merchant Management screen and in the Merchant Id field, enter the unique ID of the merchant whose maintenance you want to delete
OR
In the Merchant Description field, enter the description of the merchant whose maintenance you want to delete. - Click Search. The search results appear based on the search parameters defined.
OR
Click if you want to reset the search parameters.
OR
Click if you want to cancel the transaction.
OR
Click to create another merchant maintenance.
- Select the merchant record whose maintenance you want to delete, by selecting the link provided on the merchant description. The Merchant Management - View screen appears.
- Click the
The application displays a message asking the applicant to confirm deletion.
option available on the Merchant Management – View screen.
- Click
OR
Click if you do not wish to delete ATM / Branch.
to delete the merchant. A confirmation page appears with a success message and the status of deletion. - Click .
FAQs
Who can create or edit merchants?
Can I specify the account number which is not held within this Bank?
When will the newly added merchants be available to customers?
What is the significance of defining separate account numbers for service charge account?