CHEQUE BOOK REQUEST

Cheques are widely used instruments for making payments. Users receive cheque books as part of account facilities availed. If the user is out of cheque leaves, a request can be raised, for issuance of a new cheque book/s.

The Request Cheque Book feature, allows the user to request for a cheque book online. This feature will be enabled only for those accounts for which the cheque book facility is enabled.

While requesting for cheque book, the user can specify his preferences such as the number of cheque books required, leaves per cheque book and the cheque book type.

User can specify the location for delivery of the new cheque book. User can request the cheque book to be delivered at a specific branch or provide a personal address.

You are here How to reach here:

Toggle Menu > Accounts > Current and Savings > Cheque Book Request
OR
Dashboard > Toggle Menu > Accounts > Current and Savings > Overview > Quick Links > Cheque Book Request

To request a cheque book:

  1. From the Select Account list, select the account for which the cheque book is to be requested.
  2. From the Type of Cheque Book, select the appropriate type of cheque book.
  3. In the Number of Cheque Book field, enter the required number of cheque books.
  4. From the Number of Leaves per Book list, select the number of leaves of the cheques book.
  5. In the Delivery Location field, select the appropriate delivery address.
  6. If you select the Branch Near Me option:
  7. From the City list, select the appropriate option.
  8. From the Branch Near Me list, select the appropriate option.
  9. If you select the My Address option:
  10. From the Address list, select the cheque book delivery address.

Field Name

Description

Select Account

Account number with the account nickname for which the cheque book is to be requested. The account number could be either the user’s PartyClosedA party is any individual or business entity having a banking relationship with the bank. account or any linked party accounts that he has access to.

Balance

Net balance in the selected account.

Type of Cheque Book

The type of cheque book.

Number of Cheque Books

Number of cheque books required.

This field appears if you have the facility to request for multiple cheque books.

Number of Leaves per Book

Number of cheque leaves needed per cheque book.

Delivery Location

Delivery location of the cheque book.

The options are:

  • Branch Near Me
  • My Address

This section appears if you select My Address option in the Delivery Location field.

Select Address

The address for delivery of the cheque book.

The options are:

  • Work
  • Residence
  • Postal

Address

The complete address of the primary account holder’s work place, residence or that defined as postal address will be displayed based on which option has been selected in the address selection field.

This section appears if you select Branch Near Me option in the Delivery Location field.

City

The city where the cheque book is to be delivered.

Branch Near Me

The branch in the selected city, where the cheque book is to be delivered.

Note: The options in this field depend on the selected option in the City field.

Branch Address

The complete branch address based on the selection above.

Note: The address displayed here depends on the selected option in the Branch Near Mefield.
  1. To request the cheque book, click Submit.
  2. The Review screen appears. Verify the details and click Confirm.
    The success message of cheque book request along with the reference number appears.
    OR
    Click Back to navigate to the previous screen.
    OR
    Click Cancel to cancel the transaction.
  3. Click Go To Dashboard to navigate to the dashboard screen.
    OR
    Click Go To Account Details to view the Account Details screen.

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