PAY TO FACEBOOK CONTACT
The Pay to Facebook Contact feature enables the user to initiate a payment to a Facebook friend by simply logging into Facebook and selecting the contact towards whom the payment is to be made. This feature eliminates the need to know the recipient’s account and bank details thus simplifying the payment process by a great deal.
After selecting the Pay to Contacts option under Payments, the user is required to select Facebook from the list of transfer options provided. The system will display a screen on which the user is required to enter his/her Facebook login credentials. Once successfully logged in, the user is displayed a list of contacts from which to choose. After selecting a contact, the user has to simply specify the payment details i.e. the amount and the source account and proceed to review and confirm the payment. Once the payment is confirmed, the system creates a link and posts it as a message on the Facebook Messenger of the contact to enable him/her to claim the amount by navigating to the Claim money page of the bank by clicking on the link.
A security code is displayed on the payment confirmation page, which the initiator of the payment is required to share with the Facebook contact so as to enable him/her to claim the amount paid.
Note:
1) The system will list only those Facebook contacts who have provided necessary permissions to Zigbank
2) The limits defined for P2P transfers will be utilized for payments made to Facebook contacts
3) On initiation of the payment, the source account of the initiator will get debited or hold will be placed on the account depending on the bank setup
Pre-Requisites
- The user should have a valid account with the bank which is enabled for online banking.
- The user should have an active account on Facebook.
- The beneficiary should also have a valid account on Facebook to claim the payment.
Initiation of payment to Facebook contact
The steps involved in initiating a payment towards a Facebook contact are defined as follows.
To transfer money to Facebook contact:
- Launch the Zigbank mobile application. The Zigbank login page appears.
- The user can login by entering the username and password or through an alternate login method, if defined.
- In the Username field, enter the user ID.
- In the Password field, enter the password. The dashboard screen appears.
OR
Enter the PIN/Pattern or scan your fingerprint/ /Face to login based on the alternate login options provided. The dashboard screen appears.
- Click the icon, the following options appear.
- Home
- Trends
- Quick Access
- Payments
- Click . The list of payment options appears.
- Click . The Pay to Contacts screen appears.
- From the Transfer Via list, select Facebook to transfer money to Facebook contact.
- The Facebook login page appears. Log into your Facebook account with your Facebook credentials.
- In the Email/ Phone field, enter the email ID or phone number associated with your Facebook account.
- In the Password field, enter the password. The Facebook page appears and the user is prompted to provide the Zigbank application permission to access the user's Facebook contact details.
- Click
OR
Click to cancel the transaction.
. The screen listing down the user’s Facebook contacts appears.
- From the list of contacts displayed, select the contact towards whom you wish to initiate the funds transfer.
- On selection of a contact from the displayed list, the screen on which you can enter the payment details appears.
Field Name |
Description |
---|---|
Transfer Via |
The mode through which funds are to be transferred. The options are:
The option Facebook will be pre-selected in this field. You can change the option selected as required. |
Transfer To |
The Facebook contact selected in the previous step will be displayed. Alternately, you can enter the email ID or mobile number of a contact if you change the selection in the Transfer Via field to Email/Mobile. |
Currency |
Select the currency in which the amount is to be transferred. |
Amount |
Enter the amount to be transferred. |
Transfer From |
Select the account from which funds are to be transferred. |
Note |
Enter a narrative for the transaction, if required. |
- Facebook is pre-selected as the option in the Transfer Via field.
- In the Transfer To list, the Facebook contact as selected in the previous step is populated.
- From the Currency list, select appropriate currency.
- In the Amount field, enter the amount that needs to be transferred to the Facebook contact.
- From the Transfer From list, select an account from which the payment needs to be made to the Facebook contact (beneficiary).
- In the Note field, enter transaction remarks/comments for reference.
- Click
The Verify and Confirm screen appears.
OR
Click to cancel the transaction.
to initiate the payment.
- Click
OR
Click to return to the Pay to Contacts initiation screen.
to confirm the payment. - The success message along with the security code, which is required to be communicated to the Facebook contact, appears.
- Click Go to Dashboard to navigate to the dashboard.
OR
Click More Payment Options to access other payment options.
OR
Click Share to share the link to the Facebook contact.
Note: The security code is generated by the system and displayed on the confirmation page. The user is required to share this code with the beneficiary i.e. the Facebook contact so that he/she can claim the amount transferred.
Claim Money – Payment sent to a Facebook contact
Once a peer to peer transfer has been made, the recipient of the transfer can claim the amount transferred by clicking on the link received through an email, SMS, Facebook message or Twitter message, as the case may be.
This section describes the flow by which a recipient of a peer to peer transfer can claim money when the transfer has been made to the recipient’s Facebook account. In this case, the recipient can only claim money via the dynamic link and cannot claim money via the Claim Money option provided on the bank’s portal page. When arriving at the claim money page via the dynamic link, the details pertaining to the recipient’s Facebook ID along with the transfer amount will be prefilled. The user will be required to only enter the security code in order to proceed with the claim money flow.
To claim money:
- Click on the link received through Facebook Messenger.
Field Name |
Description |
---|---|
Mode |
The mode through which the funds have been transferred will be displayed. The user is not required to enter this value. In this case, the value will be Facebook. |
Name |
The facebook ID of the recipient towards whom the funds have been transferred will be displayed. |
Payment ID |
Displays the payment ID. |
Transfer Amount |
Displays the amount transferred. |
Security Code |
Enter the security code provided to you by the initiator of the peer to peer payment. This security code is generated by the bank when the peer to peer payment is initiated and appears on the peer to peer payment confirmation screen along with the success message. The initiator, in turn, reveals the security code to the beneficiary. |
Sign In As |
Select the relationship that you have with the bank, i.e. select the option New to Bank if you have no prior relationship with the bank, or select the option Existing Customer if you are an existing customer of the bank or have registered yourself previously as a peer to peer recipient. The options are:
|
- In the Security Code field, enter the security code as provided by the initiator of the peer to peer payment.
- Select an option between New to Bank and Existing Customer.
- For Further information on the Peer to Peer Claim Money flow refer the Claim Money section under the Retail Peer to Peer Payments user manual.
OR
Click Back to navigate to the previous screen.
Note: Note: The user i.e. the beneficiary will always be re-directed to the URL of the entity from which the sender initiated the payment. P2P payment initiated from one entity cannot be claimed in another entity.
FAQs
Can every Zigbank user initiate a payment to a Facebook contact?
Why am I unable to see all my Facebook friends on the list?
Can I initiate a payment to multiple Facebook contacts in one go?
How will the beneficiary i.e. Facebook contact claim the payment initiated by the sender?