CERTIFICATE OF DEPOSIT ACCOUNT APPLICATION

TRANSACTION HOST INTEGRATION MATRIX

Legends

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No Host Interface Required.

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Pre integrated Host interface available.

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Pre integrated Host interface not available.

 

SR No

Transaction / Function Name

Oracle FLEXCUBE Core Banking 11.7.0.0.0

Oracle FLEXCUBE Universal Banking 12.4.0.0.0

Oracle Banking Platform 2.5.0.2.0

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Certificate of Deposit Account Application

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Introduction

The certificate of deposit account application has been created so as to enable customers to apply for a deposit account by providing details of the deposit to be opened along with minimal personal details. All the required disclosures and notices are displayed as part of the application and all regulations governing the bank and applicant involved have been kept in mind while identifying information to be captured.

The application tracker has been built so as to enable tracking of the application once it has been submitted. The application tracker also enables the applicant to retrieve and complete an application that has been saved.

Certificate of Deposit Workflow

CD Account Workflow

Following are the steps involved as part of application submission:

You are here How to reach here:

Dashboard > Certificate of Deposits

To apply for certificate of deposit:

State of Residence

  1. From the drop-down list, select the state of residence, and click Select. The product list screen is displayed.
    OR
    Click Cancel if you do not want to proceed with the application.
  1. Click Continue, if you are an anonymous user.
    OR
    Click Login if you are a registered (existing) user. For more information on the application of an existing user, view the Existing User section in this document.
    OR
    Click Cancel to abort the certificate of deposit application process.
  2. The certificate of deposit requirement screen is displayed.

Certificate of Deposit Requirement

  1. If you have selected option Yes in the Is co-applicant an existing user? field, enter the co-applicant’s customer ID in the Co-applicant Customer ID field.
  2. Once the co-applicants customer ID is entered, it needs to be verified. From the Send Verification Code via field, select the appropriate option to receive the verification code.
  3. Click Verify. The Verification screen is displayed.
  4. In the Verification Code field, enter the verification code and click Submit.
  5. The code verified message is displayed. Click Continue.
  6. The application landing page is displayed on which all the section headings (Primary Information, Proof of Identity, Contact Information, Employment Information and Setup your Deposit) are displayed. If a co-applicant has been added, the sections in which the co-applicants personal information can be captured are also displayed as section headings.

ApplicantClosedAn applicant refers to an individual or a non-individual (organization or trust) who has applied for one or more main lines. Profile Details

  1. The sections of the application form are displayed on this page. You can start entering information in each section starting with the first section i.e. Primary Information.

Primary Information

In the primary Information screen enter basic information such as, salutation, first name, last name, date of birth, citizenship, etc.

  1. Click Continue . The Proof of Identity section is displayed.

Proof of Identity

  1. Click Continue to save the identification information.
  2. The Contact Information section is displayed.

Contact Information

In the contact information section enter contact details including email, phone numbers and current residential address. You will be required to enter details of your previous residence if you have stayed at your current residence for less than the amount of time required. This amount of time is defined by the bank in terms of years.

Employment Information

In this section enter details of your employment over a defined period starting with your current primary employment. The details required are type of employment, subsequent status, and if you are salaried or self employed, the company or employer name and date on which specific employment was started.

  1. Click Add to update the employment information.

Setup Your Deposit

This page comprises of two sub sections, one in which you can define details of your deposit account such as deposit amount, tenure and interest frequency, and the other in which you can specify funding details such as the method through which you will fund the initial deposit on your account and to specify details of funding including amount to be funded and subsequent account or card details from which the amount is to be debited.

  1. Click Continueto proceed with the certificate of deposit application process.

Review and Submit

The review and submit page consists of the following two sub sections:

Disclosures and Consents

  1. Once you have verified all the information and have provided consent to all the disclosures, click Submit.
  2. The screen confirming application submission will be displayed which will contain the application reference number and additional steps that might need to be undertaken by you or the bank.

Submitted Application Confirmation

This section displays a message confirming that the application has been submitted along with details on additional steps that might be required to be taken by the applicant or the bank. If the bank has configured the debit bureau check step for certificate of deposit applications, the debit decision outcome is also displayed and if positive, the account number is generated and displayed as well.

  1. If you are not a registered channel user, you will have an option to register for channel access. Click Register.

Register User

Register Applicant

To register:

Verification

Register User - Confirm

 

  1. If the applicant who has filled in the application details is not a registered channel you can register for channel access. Click Register.

Cancel Application

The option to cancel the application is provided throughout the application and you can opt to cancel the application at any step.

To cancel an application:

Save for Later

Following scenarios are applicable for save for later:

All saved applications will be available in the app tracker under the In Draft tab. You can select any application to resume the application submission process.

To save an application:

Save Later

The following steps are applicable for cases wherein the applicant is not a registered user.

Existing User

An application form being initiated by an existing user will differ from that of one being initiated by a new/unregistered user. If you are applying for a certificate of deposit product as an existing user, once you login to the banking system after having entered your login credentials, the application form will be displayed with all your personal details pre-populated in the respective fields and sections. You will, hence, be required to only specify details pertaining to the deposit. The sections that will be pre-populated with your information are Primary Information, Proof of Identity, Contact Information and Employment Information.

Application Tracker

The Application Tracker enables you to view the progress of submitted applications and also to retrieve and complete applications that have been saved. Through the application tracker you can perform the following actions:

To track an application:

Submitted Application - Certificate of Deposit

Certificate of Deposit Application Tracker Details

Application Summary

This screen displays a summary of your certificate of deposit application. You can click on the View Complete Application link provided on the screen to view the complete application in PDF format.

Status History

This section displays the status history of the application i.e. the various stages through which the application has passed along with the current status.

Cancel Application

The option to cancel the application once submitted is provided in the application tracker and is available only if the application has not yet been processed to completion.

In order to cancel an application from the app tracker, select the Cancel option available on the application tracker details page and follow on with confirming the cancellation.

FAQs

Closed Can I apply for a certificate of deposit account if I am not a citizen of the United States?

As per US law, US citizens and resident aliens can apply for banking products online. Hence, if you are not a citizen of the United States but are a permanent resident of the United States and have a Social Security Number you can apply for a certificate of deposit online. However, if you are not a United States citizen and are not a permanent resident either, you cannot apply for a deposit online.

ClosedWhy am I not required to enter information such as gender, marital status etc. as part of primary information?

Financial institutions in the US are governed by strict laws one of them being the Equal Credit Opportunity Act (ECOA) which dictates that it is unlawful for any financial institution to discriminate against any applicant on the basis of race, color, religion, national origin, sex, marital status or age (as long as the applicant is a legal major). Hence, information such as the applicant’s gender, number of dependents, marital status, etc. are not captured in the application.

ClosedWhy do I have to provide my Social Security Number (SSNClosedSocial Security Number) in the application? How does the bank ensure that my information is safe?

Your Social Security Number is required as it is part of the information we use to verify your identity and is also used by our third party credit and debit reporting agencies to identify your credit worthiness.

ClosedWhy do you require the expiry date of my identity proof?

We ask for the expiry date of your identity proof to ensure that you are providing us with a valid proof of identity, one that is currently not expired.

Closed Can I provide my P.O. box as residential address?

No, we require the address at which you currently reside and if required the address at which you resided previously.

ClosedI have my entire zip code i.e. in zip+4 format. Can I provide my entire zip code?

Yes, the application accepts regular zip format as well as zip+4 format.

ClosedCan I add a co-applicant to my deposit account application? What are the eligibility requirements to be met by a co-applicant?

Yes, you can add a co-applicant provided the facility is offered for the specific product offer you have selected. The same eligibility criteria applicable to you (the primary applicant) is applicable to the co-applicant i.e. the co-applicant must be a legal major in the state in which the account is going to be held and must either be a US citizen or a resident alien.

ClosedCan I fund my deposit through multiple modes?

No, currently you are able to select only one mode of funding through which you are required to fund the entire amount.

ClosedWhy do I have to give my consent to all the disclosures displayed under the Review & Submit section?

As per US law, all customers of the bank are to be made aware of all the disclosures and notices impacting them. Hence, we require your consent to all these disclosures and also provide links for you to view the details of each disclosure.

Closed I am an existing customer of the bank but do not have channel access, how can I proceed?

You can register yourself as a channel user through the ‘Register’ option available on the portal page and provide the required details.

Closed. Can I proceed with the application if I am not an existing channel user?

Yes, you can continue filling in the application details as a guest user and need not necessarily login.

ClosedWhy am I asked to capture previous residential address details?

The bank has a resident stability policy in place wherein if the applicant is staying at the current address for less than a defined term then he/she needs to define the previous residential address.

Closed. Is it mandatory to change the default configuration for an account as part of application tracker?

No, you can simply view and confirm the account configuration. This facility has been provided so that you can edit any parameter or facility of the account that you wish to change.

ClosedDoes the co-applicant also need to login for the system to populate the information if he/she is an existing channel user?

No, the co-applicant’s customer ID needs to be entered by the primary applicant if he/she is an existing user. A verification code will be sent to the co-applicants email ID and/or mobile number. Once the verification process is successful, the co-applicant’s details will be populated.

Closed My co-applicant and I live in the same house, do I need to enter address details again while defining co-applicant information?

No, there is an option in the co-applicant contact information section to default the primary applicant’s address in that of the co-applicant’s residential address fields.

Closed I have saved the application. Can my co-applicant resume the application from the application tracker?

Yes, the co-applicant needs to be a registered channel user to login to the application tracker and resume the application.

ClosedCan the co-applicant perform all the pending tasks in the application tracker?

Yes, the co-applicant has all the rights as that of the primary applicant.

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