TERM DEPOSIT ACCOUNT APPLICATION

TRANSACTION HOST INTEGRATION MATRIX

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No Host Interface Required.

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Pre integrated Host interface available.

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Pre integrated Host interface not available.

 

SR No

Transaction / Function Name

Oracle FLEXCUBE Core Banking 11.7.0.0.0

Oracle FLEXCUBE Universal Banking 12.4.0.0.0

Oracle Banking Platform 2.5.0.2.0

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Term Deposit Application SubmissionClosedA submission contains one or more applications submitted by the applicants in a single request.

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Introduction

The term deposit account application has been created so as to enable customers to apply for a term deposit account by providing details of the deposit to be opened along with minimal personal details.

The application tracker has been built to enable tracking of the application once it has been submitted. The application tracker also enables the applicant to retrieve and complete an application that has been saved.

Term Deposit Workflow

Term Deposit Workflow

Following are the steps involved as part of application submission:

You are here How to reach here:

Dashboard > Term Deposits

To apply for term deposit

  1. Select Term Deposit product on the product showcase.
  2. The product selection screen is displayed.
  1. Click the Proceed option available on the desired product card. The Term Deposit Offers screen is displayed.
  1. Click the Apply option available on the desired offer card. The Orientation screen of the specific term deposit offer is displayed containing details informing the applicant about the steps involved in the application, details required for application and eligibility criteria.
  1. Click Continue, if you are a new user or unregistered user.
    OR
    Click Login if you are a registered user. For more information on the application of a registered (existing user) view the Existing User section in this document.
    OR
    Click Cancel to abort the application process.
  2. The term deposit requirement screen is displayed.

Term Deposit Requirement

In this section, specify the deposit account details like, deposit amount, tenure, interest payout frequency, and if there is a co-applicant.

  1. If there is a co-applicant as part of the application select Yes in the Would you like to add a co-applicant? field.
    OR
    Select No if there is a single applicant.
  2. If the co-applicant is an existing user select Yes in the Is co-applicant an existing user? field.
    OR
    Click No if the co-applicant is not an existing user.
  3. If you have selected option Yes in the Is co-applicant an existing user? field, enter the co-applicant’s customer ID in the Co-applicant Customer ID field.
  4. Once the co-applicant’s customer ID is entered, it needs to be verified. In the Send Verification Code via field, select the appropriate option to receive the verification code.
  5. Click Verify.The Verification screen is displayed.
  6. In the Verification Code field, enter the verification code and click Submit.
  7. The code verified message is displayed. Click Continue.
    The application landing page is displayed on which all the section headings (Primary Information, Proof of Identity, Contact Information, Employment Information, and Fund Your Deposit.

If a co-applicant has been added, the sections in which the co-applicants personal information can be captured are also displayed as section headings.

Primary Information

In the primary Information screen enter the appropriate information like, salutation, first name, last name, date of birth, citizenship, etc.

  1. Click Continue . The Proof of Identity section is displayed.

Proof of Identity

In the proof of identity section enter the identity details such as, identity type, ID number, and expiry date.

  1. Click Continue to save the identification information.
  2. The Contact Information section is displayed.

Contact Information

In the contact information section enter the contact details such as, accommodation type, address, city, state, zip, email ID, etc.

You will be required to enter details of your previous residence if you have stayed at your current residence for less than the amount of time required. This amount of time is defined by the bank in terms of years.

Contact Information (Current and Previous Residential Address)

Employment Information

In this section enter details of your employment over a defined period starting with your current primary employment. The details required are type of employment, employment status, and if you are salaried or self-employed, the company or employer name and date on which specific employment was started.

The additional employment details section is displayed if the current employment is less than a specified period.

  1. Click Add to update the employment information.
  2. Click Add to add more than one employment information.
  1. The Fund Your Deposit section is displayed.

Fund Your Deposit

In this section, specify funding details such as the method through which you will fund the initial deposit on your account and to specify details of funding including account or card details from which the amount is to be debited.

  1. Click Continueto proceed with the term deposit application process.
  1. The review screen appears.

It will display all the information you have entered in the application. You can verify that all the information provided by you is correct and make any changes if required.

  1. Click Edit to edit information in any of the section.
  2. Once you have verified all the information, click Submit.
  3. The generated account number is displayed on the confirmation page along with the next set of steps to be performed by the applicant.

This section displays a message confirming that the application has been submitted along with details including account number and additional steps to be performed by the applicant or the bank.

Register User

Register Applicant

To register:

Register Applicant - Confirm

Cancel Application

The option to cancel is provided throughout the application and you can opt to cancel the application at any step.

To cancel an application

Cancel Application

Save for Later

Following scenarios are applicable for save for later.

All saved applications will be available in the app tracker under the In Draft tab. You can select any application to resume the application submission process

To save an application

Save and Complete Later

The following steps are applicable for cases wherein the applicant is not a registered user.

Existing User

An application form for an existing user will differ from that of one being initiated by a new/unregistered user. If you are applying for a term deposit account product as an existing user, once you login to the system after having entered your login credentials, the application form will be displayed with all your personal details pre-populated in the respective fields and sections. You will, hence, be required to only specify details pertaining to the term deposit. The sections that will be pre-populated with your information are Primary Information, Proof of Identity, Contact Information and Employment Information.

Application Tracker

The Application Tracker enables you to view the progress of submitted applications and also to retrieve and complete applications that have been saved. Through the application tracker you can perform the following actions:

To track an application:

Submitted Application - Term Deposit

Application Tracker Details

This screen displays a summary of your term deposit application. You can click on the View Complete Application link provided on the screen to view the complete application in PDF format.

This section displays the status history of the application i.e. the various stages through which the application has passed along with the current status.

Cancel Application

The option to cancel the application once submitted is provided in the application tracker and is available only if the application has not yet been processed to completion.

In order to cancel an application from the app tracker, select the Cancel option available on the application tracker details page and follow on with confirming the cancellation.

FAQs

ClosedI am an existing customer of the bank but do not have channel access, how can I proceed?

You can register yourself as a channel user through the ‘Register’ option available on the portal page and provide the required details.

ClosedCan I proceed with the application if I am not an existing channel user?

Yes. You can continue filling in the application details as a guest user and need not necessarily login.

ClosedDoes the Co-Applicant also need to login for the system to populate the information if he/she is an existing channel user?

No. The co-applicant’s customer ID needs to be entered by the primary applicant if he/she is an existing user. A verification code will be sent to the co-applicants email ID and/or mobile number. Once the verification process is successful, the co-applicant’s details will be populated.

ClosedWhy am I asked to capture previous residential address details?

The bank has a resident stability policy in place wherein if the applicant is staying at the current address for less than a defined term then he/she needs to define the previous residential address.

ClosedMy co-applicant and I live in the same house, do I need to enter address details again while defining co-applicant information?

No. There is an option in the co-applicant contact information section to default the primary applicant’s address in that of the co-applicant’s residential address fields.

ClosedWhy am I being asked to capture previous employment details?

The bank has a employment stability policy in place wherein if the applicant has not completed a defined term in the current organization then he/she needs to define previous employment details.

ClosedI have saved the application. Can my co-applicant resume the application from the application tracker?

Yes. The co-applicant needs to be a registered channel user to login to the application tracker and resume the application.

ClosedCan the co-applicant perform all the pending tasks in the application tracker?

Yes, the co-applicant has all the rights as that of the primary applicant.

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