Inactive Accounts

Customers can view details of all current and savings account held with the bank, including those that are in an inactive status. The current and savings dashboard, hence, displays a widget that displays the number of inactive current and savings accounts as well.

You are here How to reach here:

Dashboard > My Accounts Widget > Current and Savings > Savings Account > Inactive Accounts > More options > Account Details

To view inactive accounts details:

Select the option Inactive/Closed from the provided filter option on the Current & Savings widget.
All the inactive current & savings accounts held by the user appear.
Click on a specific account record and select the option Account Details in order to view details of that account.

Inactive /Closed Account Details

Field Description

Field Name	Description
Account Details
Customer Name	Name of primary account holder.
Account Number	Account number in the masked format.
Net Balance	The amount that can be withdrawn from the account.
Nickname	The nickname given to the account by the account holder. This nickname can be changed or deleted. For more information on Account Nickname, click here.
Basics
Customer ID	Customer ID of the primary account holder is displayed in masked format.
Holding Pattern	The holding pattern of the account i.e. single or joint. The possible values are: single- For single owner Joint or multiple- For joint ownership -
Joint Account Holder	Name of the joint account holder.
Mode of Operation	Operation mode of the account. The possible values are: Mandate Holder Single Either Anyone or Survivor Former or Survivor Jointly
Branch	Branch name in which the account is held along with the address.
Status	Status of the account. Status could be: Inactive Dormant
Nomination	Status of nominee registration for an account.
Sweep-in Provider	Current and Savings account that is linked as a provider account number for sweep-in facility.
Balance Details
Available Balance	The current available balance in the account.
Average Balance	The average balance in the account. Note: This field appears only if user has opted for Third PartyA party is any individual or business entity having a banking relationship with the bank. integration.
Amount on Hold	Displays the earmarked amount or the amount on hold in the account.
Net Balance	The amount that can be withdrawn from the account.
Unclear Funds	That amount of funds that have not yet been credited to the account. This amount will include the amount deposited through cheques and drafts that have not yet completed the bank’s clearing cycle.
Overdraft Limit	The maximum credit allowed by the bank for the account
Advance Against Unclear Funds Limit	The maximum amount that can be utilized as advance against funds that have not yet been cleared.

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