ONE TIME PASSWORD

One Time Password is a second factor authentication method. It is a unique code that can be used only once. A verification code is sent to the registered mobile number or email ID of the account holder. The user has to enter the received code to complete the process. The user can click on Resend Code, to receive the code again (if the code was not received or if the code has expired).

For OTP verification:

  1. In the Verification Code field, enter the code as received.
    OR
    Click Resend Code, if you wish to receive the verification code again or your verification code got expired.

Field Name

Description

Verification Code

Enter the code sent in an email to your registered email ID or as an SMS to your mobile number.
  1. Click Submit.
    OR
    Click Cancel to cancel the transaction.
    On successful authentication, the user is enabled to proceed with the transaction.

FAQs

ClosedWhy is there a need for a One-Time Password (OTP)?

An OTP helps to protect against online fraud. It is a secure way to authenticate whether a customer who is making an online transaction is the rightful owner of the credit / debit card being used.

ClosedWhen do I key in the OTP and how do I receive the OTP?

When you make an online transaction using your credit/debit card, OTP is set up will be required. OTP will be sent to your mobile phone via SMS or email.