Settings
This option lets the user disable login through any of his registered devices. If the user disables login from any device, the system disables all login modes (Touch ID/ PINPersonal identification number (PIN) is a secret number given to an account holder to be used when they put their credit card or cash card into an automatic teller machine (ATM). If the number they use is correct they will be allowed to access their account./ Pattern) for that device. This feature is beneficial to users, as a user can easily disable his alternate login modes if he loses his phone/ device (on which his mobile application is installed). The user can, thereby, prevent anyone from logging into his online banking account from any of the lost/stolen devices.
This option also lets the user disable receiving alerts via push notification, disable his alternate login from all his wearable devices and disable feedback popup that appears after every transaction for security reasons.
Through this screen, user can set their preferred delivery mode for receiving One Time Password (OTP). By default ‘Both’ (SMS and email) mode is selected, the user can disable any of the option.
How to reach here:
Dashboard > Toggle Menu > Account Settings > My Preferences > Settings
OR
Dashboard > My Profile > Profile > Settings
Field Name |
Description |
---|---|
Registered Phones /Tablets |
|
Android Devices |
Select this option to disable login through all the android devices on which you have installed the online banking application. If you do not have the banking application installed any Android device, this option will be disabled by default. |
iOS Devices |
Select this option to disable login through all the iOS devices on which you have installed the online banking application. If you do not have the banking application installed on any iOS device, this option will be disabled by default. |
Registered Wearables |
|
Android Devices |
Select this option to disable login through all the Android wearable devices on which you have installed the online banking application. If you do not have the banking application installed on any Android wearable device, this option will be disabled by default. |
iOS Devices |
Select this option to disable login through all the iOS wearable devices on which you have installed the online banking application. If you do not have the banking application installed on any iOS wearable device, this option will be disabled by default. |
Push Notifications |
|
Android Devices |
Select this option to stop receiving push notifications on all Android devices on which you have installed the online banking application. This option will be disabled in case you have not enabled or previously disabled push notifications for Android devices. |
iOS Devices |
Select this option to stop receiving push notifications on all iOS devices on which you have installed the online banking application. This option will be disabled in case you have not enabled or previously disabled push notifications for your iOS devices. |
Feedback Preferences |
|
Feedback Preference |
Select this option to enable/disable feedback after every transaction. |
Live Help |
|
Live Help |
Select this option to enable/disable the live help after every transaction. |
Preferred Delivery Mode (Only for OTP) |
|
Dispatch Method |
Select the preferred delivery mode to receive the one time password (OTP). The options are:
Note: The preference is applicable only for OTP defined as authentication mode for transactions by the bank. |
- Under the Registered Phones/ Tablets section, click the Android Devices toggle button to deregister Android devices.
Your alternate login gets disabled from all the android devices on which you have installed the banking application. - Under Registered Phones/Tablets, click the iOS Devices toggle button to deregister iOS devices.
Your alternate login gets disabled from all the iOS devices on which you have installed the banking application. - Under Push Notifications, section, click the Android Devices toggle button to deregister push notifications on android devices.
Your push notification alerts gets disabled from all the android devices on which you have installed the banking application. - Under Push Notifications, Click the iOS Devices toggle button to deregister push notifications on iOS devices.
Your push notification alerts gets disabled from all the iOS devices on which you have installed the banking application. - Under Registered Wearables, click the Android Devices toggle button to deregister your Android wearable devices.
Your alternate login gets disabled from all the android wearable devices on which you have installed the banking application. - Under Registered Wearables, click the iOS Devices toggle button to deregister your iOS wearable devices.
Your alternate login gets disabled from all the iOS wearable devices on which you have installed the banking application. - Under the Feedback Preferences section, click the toggle button to deregister feedback on your devices after every transaction.
You will no longer get the option to provide feedback on your devices on which you have installed the application. - Under the Live Help section, click the Live Help toggle button to deregister live help on your devices.
You will no longer the option of Live Help on your devices on which you have installed the application. - You can define delivery preference for dispatch of OTP i.e. whether you want it delivered on SMS or Email or Both. If there is a preference defined, system will dispatch the OTP on preferred delivery mode.
FAQs