ONE TIME PASSWORD

One Time Password is a unique code that can be used only once. It is mandatory, if configured. A verification code is sent to your registered mobile number or email ID of the account holder. You have to enter the received code to complete the process. You can use Resend Code, to receive the code (if not received or expired).

For OTP verification:

  1. In the Verification Code field, enter the code as received.
    OR
    Click Resend Code, if you wish to receive the verification code again or your verification code got expired.

Field Name

Description

Verification Code

The code sent to the customer to their registered mobile number.
  1. Click Submit OTP. The success message appears.

Note:
1. Currently users will not be able to use any future dated transaction or utilize pay later options using their Wallet Account.
2. Only OTP should be maintained as the second factor authentication mode for ‘Wallet Registration’ event. Other second factor authentication modes like Soft Token, Security Questions etc. are not supported for this event.

FAQs

ClosedWhy is there a need for a One-Time Password (OTP)?

An OTP helps to protect against online fraud. It is a secure way to authenticate whether a customer who is making an online transaction is the rightful owner of the account/ credit / debit card being used.

ClosedWhen do I key in the OTP and how do I receive the OTP?

When you make an online transaction using your credit/ debit card, an OTP will be sent to your mobile phone via SMS.