Managing Accounts Receivable Traces

Accounts Receivable traces are actionable instructions or reminders for follow-up on a specific date. Once actioned the trace is updated as resolved.

You can use Traces to set reminders regarding payment collection or other to-do's related to an AR account.

Adding Traces

From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.
Enter search criteria, click Search.
Select the AR Account in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.
Click New and complete the following:
1. Date: Enter the date for the trace.
2. Trace text: Enter the trace text / details.
Click Save.

Editing Traces

From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.
Enter search criteria, click Search.
Select the AR Account in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.
Click + to expand the card and view trace details
Click Vertical Ellipse and select Edit.
Update details.
Click Save.

Completing (Resolve) Traces

To mark a trace as completed, once it has been actioned:

From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.
Enter search criteria, click Search.
Select the reservation in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.
Click Vertical Ellipse and select Resolve.

Deleting Traces

From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.
Enter search criteria, click Search.
Select the reservation in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.
Click Vertical Ellipse and select Delete.
Click Delete to confirm.

Parent topic: Accounts Receivables