Configuring Cancel Penalty Schedules

Adding a Cancel Penalty Schedule

1. From the Administration menu, select Booking, select Booking Rules and Schedules, and then select Cancel Penalty Schedules.

2. Click New and complete the following fields:

   1. Property. Confirm or enter the property for the cancel penalty schedule.

   2. Begin / End Date. Define the effective period for the cancel penalty schedule by selecting its start date and end date. Duplicate rule schedules cannot have overlapping effective periods. For example, assuming you have two cancellation penalty schedules for the FLAT cancellation rule, and both are applied to the AARP rate code and the 6 PM reservation type. One rule schedule cannot have effective dates of 06-01 through 07-31 if the other already has effective dates of 07-15 through 08-15.

   3. Rule. Choose a cancel penalty rule from the list to apply to this schedule.

   4. Seq. Enter the sequence number that determines the position of this rule schedule in a list of values.

   5. Credit Rating. Choose a Credit Rating to limit this cancellation schedule to reservations with a credit rating as indicated on their profile.

   6. Season Code. Choose a Season Code to limit this schedule to a specific rate season.

   7. Override. Select if you want this rule to override all others that might apply to a date or range of dates.

3. Save or click Save and Continue to add more cancel penalty schedules.

Editing a Cancel Penalty Schedule

1. From the Administration menu, select Booking, select Booking Rules and Schedules, and then select Cancel Penalty Schedules.

2. Select or confirm the Property, enter optional search criteria, and click Search.

3. From search results, click the row level vertical ellipsis for the schedule and select Edit.

4. Make the desired changes.

5. Inactive. Select to make this rule schedule inactive.

6. Click Save.

Deleting a Cancel Penalty Schedule

1. From the Administration menu, select Booking, select Booking Rules and Schedules, and then select Cancel Penalty Schedules.

2. Select or confirm the Property, enter optional search criteria, and click Search.

3. From search results, click the row level vertical ellipsis for the schedule and select Delete.

4. Click Delete to confirm.