Managing eSignature Registration Cards

Prerequisites for eSignature Registration Cards

eSign Registration Cards are available for mobile check-in, allowing guests to initial and sign the digital registration card on a tablet. You can create multiple registration cards for a reservation. The eSigned document(s) are saved with the reservation until purged.

Note:

With the multi-language function active, the registration card defaults to display a template based on the language selected in the guest profile.

Creating eSign Registration Cards

1. From the OPERA Cloud menu, select Front Desk, and select Arrivals.

2. Search for arrival reservations.

3. From search results, locate the reservation, click the row level I Want To . . . menu, and select Create eSign Registration Card.

4. Alternatively, when checking in reservations from within the check-in steps, click the I Want To . . . menu and select Create eSign Registration Card.

5. When the registration card appears on the tablet, ask the guest to initial and sign.

   1. The guest can tap the Initial and Signature areas and sign directly on the tablet.

   2. The guest can tap the pencil icons adjacent to their initials or signature to make an update.

6. Press Save to store the eSign registration card file with the reservation.

Viewing and Printing eSign Registration Cards

After a guest signs the registration card, a link becomes available on the reservation to view and print the eSigned registration document. Depending on the reservation status use the appropriate menu to search for the reservation.

1. From the OPERA Cloud menu, select Front Desk, and select Inhouse.

2. Search for the inhouse reservation.

   Note:

   For checked-out (history) reservations, use the Bookings, Manage Reservation menu to search for reservations.

3. From search results, select the reservation record or the reservation presentation page, click the I Want To . . . menu and select the eSigned Registration Cards link under the Reservation heading.

4. Click the row level vertical ellipsis and select either Preview or Print.

   1. Preview displays the eSigned registration document on screen.

   2. Print provides a print menu with options for printing the document.

• Prerequisites for eSignature Registration Cards