Managing Reservation Fixed Charges

The Fixed Charges feature enables you to schedule the automatic posting of re-occurring charges to reservations during the End of Day process.

It also offers a convenient way to automatically post a one-time charge on a specific date in the future.

Note:

If charge routing is active on the reservation, the fixed charge will route to the billing window or room based on these instructions.

Adding Fixed Charges

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
  2. Enter search criteria for the reservation and click Search.

  3. Select a reservation in the search results.

  4. Click I Want To... and then select Fixed Charges or click the Fixed Charges link in Reservation Presentation.

  5. Click New and enter the following details:
    1. Frequency. Select the frequency with which the fixed charge should be posted.
      • Once. Post the charge one time. When this option is selected, the End Date field becomes unavailable.

      • Daily. Post the charge every day.

      • Weekly. Post the charge once a week. When this option is selected, the Day to Execute field appears. Select the down arrow to choose the day of the week (1 = Sunday, 2 = Monday, 3 = Tuesday, and so on) to have the fixed charge posted.

      • Monthly. Post the charge once a month. When this option is selected, the Day to Execute field becomes available. Select any number from 1 to 31 or END. Numbers 1 through 31 trigger a posting on that date each month. If the date does not fall in that month (for example, some months have fewer than 31 days), no posting occurs for the month. Selecting END always posts the fixed charge on the last day of the month.

      • Quarterly. Post the charge once a quarter. When this option is selected, the Day to Execute field becomes available. Fixed charges are posted every quarter, that is, every three months. Select the down arrow to choose the date during the last month in the quarter to have the fixed charge posted. For example, if you select 15, the fixed charges are posted on the 15th of March, the 15th of June, the 15th of September, and the 15th of December. To post the charge on the last day of the quarter, regardless of the date, select END.

      • Yearly. Post the charge once a year. When this option is selected, the Date to Execute field becomes available. Fixed charges always post every year on the month and day you select. The year portion of the date is ignored.

    2. Begin Date /End Date. Select the Begin Date and End Date to determine the period when the fixed charge can be posted to the AR Account.

    3. Transaction Code. Enter or select the charge from the list.

    4. Quantity. Enter the number of units to be charged.

    5. Amount (Price). Enter the unit price of the charge.

      Note:

      Fixed charges are always posted in the local/base currency for the property. The posted amount will be the price x quantity.

    6. Supplement. Use this field for supplemental information about the charge For example, for a fixed parking charge you may want to enter a parking ticket number or parking space number.

  6. Click Save or Save and Continue to add another fixed charge.

Editing Fixed Charges

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria for the reservation and click Search.

  3. Select a reservation in the search results.

  4. Click I Want To... and then select Fixed Charges or click the Fixed Charges link in Reservation Presentation.

  5. Click the row level vertical ellipsis for the fixed charge and select Edit.

  6. Update details.

  7. Click Save.

Deleting Fixed Charges

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria for the reservation and click Search.

  3. Select a reservation in the search results.

  4. Click I Want To... and then select Fixed Charges or click the Fixed Charges link in Reservation Presentation.

  5. Select the fixed charge and click the Vertical Ellipsis.

  6. Click the row level vertical ellipsis for the fixed charge and select Delete.

  7. Click Delete to confirm.