Applying Payments to Guest Folios

Use the Post Payment option to apply credit card, cash, check payments, and other forms of payments to the guest folio. You can apply payments to any of eight different billing windows.

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria and click Search.

3. Click I Want To . . . and then click Billing

   Note:

   When the Service Type OPERA Control is active the total for Goods and Services must be settled separately for each billing window.

4. Click the Vertical Ellipsis and select Post Payment.

5. Enter or select information for the Method field. Payment method options are credit card, cash, and check. A payment method icon appears for each billing window to indicate the window’s payment type.

6. If a credit card is selected, provide a card number in the Card Number field and an expiration date in the Expiration field.

7. Enter the amount of the payment in the Amount field.

8. Complete the following optional fields as needed to ensure payment receipt: Card Holder, Reference, and Supplement.

9. Click Apply Payment to complete the transaction and enable printing, emailing, or previewing the receipt.