Changing Shared Reservation Rate Sharing Methods

Rate sharing methods determine how room costs are split between guests who are sharing a reservation.

  1. From the Navigation Bar, select Bookings, select Reservations, and select Manage Reservation.

  2. Search for and select the shared reservation.

  3. In the Reservation section, select Shares.

  4. Select one of the following options:

    1. Apply Full Rate: select this option to apply the rate in full to each sharing guest.

    2. Apply Entire Rate: select this option to apply the rate in full for the total number of persons to one sharing guest.

    3. Apply Split Rate: select this option to split the rate evenly between all sharing guests.

    4. Apply Custom Split Rate: select this option to apply a custom split rate between all sharing guests. The amount can be different for each sharing reservation if required.

  5. Exit the Shares screen when you have selected the appropriate rate sharing method.

Fixed Rate Considerations

This section describes OPERA Cloud shares handling for fixed rate reservations. When the Share Rate Splitting for Fixed Reservations OPERA Control is inactive the following conditions apply when a sharer has a fixed rate:

  • The sharer cannot be designated to pay the full rate (Full option). The sharer pays the fixed rate, regardless of whether it is more or less than the full rate.

  • The sharer cannot be designated to assume the total rate charge using the Entire option. Neither will the rate for the sharer be set to zero if another sharer is chosen to assume the total room rate charge. The rate for this sharer remains at the fixed rate.

  • If the Split option is selected, the fixed rate will not change for the sharer. The fixed rate will be used as this sharer's portion of the split, and other sharers will equally divide the remainder of the rate. For example, assume a three-way share, with Guest 1, having a fixed rate of 145. If the total rate for the night is 450, the Guest 1 share is 145, while the other two guests split the remainder (305), paying 152.50 each.

When the Share Rate Splitting for Fixed Reservations OPERA Control is active the Entire, Full, and Split options are available and behave the same as for non-fixed rates, provided that:

  • All sharer reservations have a fixed rate.

  • All sharer reservations have the same rate code.

OPERA Cloud simply adds the fixed rates shown on the reservations. The rate amounts are added together each time Full is selected.

For example, assume that Guest 1, Guest 2 and Guest 3 are sharing, that all three have the same rate code, and all three have a fixed rate.

Table 3-2 Example of Rate Code and Fixed Rates of Guest 1 Guest 2 and Guest 3

Rates Guest 1 Guest 2 Guest 3
Original Fixed Rate 99 100 109
Rate if Split is applied 102.66 102.66 102.66
Rate if Full is applied* [1] 308 308 308
Rate if Entire is applied to Carson** [2] 308 0 0

  1. OPERA Cloud simply adds the fixed rates shown on the reservations. The rate amounts are added together each time Full is selected. For example, if one sharer has a fixed rate of 140 and another has a fixed rate of 145, the rate for each sharer will be 285 when Full is selected. If Full is selected again, the rate for each sharer will be 570. The rate is not refreshed (for example, to account for a 3-adults rate that may be specified on the rate detail).

  2. OPERA Cloud simply adds the fixed rates shown on the reservations. The rate is not refreshed (for example, to account for a 3-adults rate that may be specified on the rate detail).

Parent topic: Shared Reservations