Part VIII OPERA Cloud Videos

Getting Started

The following videos support the OPERA Cloud documentation.

Using Keyboard Shortcuts

View Property Brochure from Quick Launch

Managing Quick Links on the Quick Launch Menu

Add Tiles and Pages to the Dashboard

Using Page Composer to Customize the User Interface

Using the Performance Meter to Troubleshoot the OPERA Cloud servers, browser, and the network

Client Relations

Creating a Guest Profile

View and Edit a Sales Account Profile

Add an Alternate or Incognito Profile Name

Adding Notes to a Profile

Managing Sales Activities: To do’s and Appointments

Bookings

Create a Reservation using Quick Book

Create a Reservation using the Room Diary

Opt-in Guest Notifications

Find Reservations with Opt-in Guest Notifications

Cancel a Reservation

Cancel Multiple Reservations

Post Charges and Payments to a Reservation

Post a credit card deposit to a Reservations

Merge Reservations

Events

Add an Event to a Block

Adding Menus and Items to Events

Create a Catering Block and Event

View, Search, and Edit Events on the Function Diary

Front Desk

Check In an Arrival Reservation

Reverse Check in Reservations

Advance Check In Reservations with an ETR

Reverse Advance Check In Reservations

Add a Reservation to the Queue

Printing Registration Cards for Arrival Reservations

Create an Electronic Registration Card for the Guest to Sign on a Tablet

Advance Check In Multiple (Mass) Reservations

Creating a Room Key

Check Out a Reservation

Using Auto Check Out

Apply Credit Card Rebates to a Reservation

Change Rooms for an In House Reservation

Using Batch Room Assignment

Inventory

Manage Rate Restrictions

View Property Availability and Configure Sell Limits

Assigning Room Conditions

Using the Housekeeping Board

Auto-Generate Task Sheets

Manually Create a Task Sheet 

Using the Task Sheet Companion

Create and Resolve a Room Maintenance Task

Financials

Post Charges to a Reservation Using Post It

Manage Reservation Billing 

Create an Account Receivables Account

Manage AR Accounts, Invoices, and Payments

Miscellaneous

Using Track It

Reports

Generate Reports

Create and Manage Scheduled Reports