Player Statistics

The Player Statistics feature is available when OPERA Cloud is integrated with a Player Tracking System (PTS). The Player Statistics screen can be viewed from either the guest’s profile or from the guest’s reservation.

The Player Statistics screen provides an up-to-the-minute display of gaming information for a guest with a player ID. Guests have a player ID if their profiles are associated with the membership program specified by the PTS Membership Type OPERA Control. The data fetched from the Player Tracking System appears as view-only. You can select up to 30 data items for display.

Note:

The data available varies according to the Player Tracking System integrated with OPERA Cloud.

To view the Player Statistics for a guest:

1. Navigate to either the Manage Reservation screen or to the Manage Profile screen for the guest:
   1. Manage Reservation screen — Select Bookings, select Reservations, and select Manage Reservation. Search for and open the guest reservation.
   2. Manage Profile screen — Select Client Relations, select Profiles, and select Manage Profile. Search for and open the guest profile.
2. From either the Mange Reservation screen or the Mange Profile screen, select I Want To . . . and select Player Statistics.