Search for reservation and guest information.
Manage guest messages for reservations.
Manage reservations traces
Manage wake up calls.
Manage guest locators
Note:
It is recommended to use the console view for Telephone Operator, as this view provides quick access to all reservation details links.Search for reservations using the available search criteria, click Search.
From the Sort By drop-down list, change the sort order for results.
From the Show list box, select the number of results per page.
To navigate to the Reservation, click the Confirmation number in left panel or top section of console view or from I Want To > Go To > Reservation.
To navigate to the Profile, click the Guest Name hyperlink in left panel or from profile section of console view or from I Want To > Go To > Profile.
To navigate to Billing, click the Balance hyperlink in the Billing section or I Want To > Go To > Billing.
Links to various details are available in the Details section, or from I Want To .
Table 8-17 Reservation Detail Links
Reservations | Billing |
---|---|
Tickets | |
Notifications |
Profile |
Accompanying Profiles | |
Traces | Matching Reservations |
Parent topic: Miscellaneous