Adding Communication Methods
From the Administration menu, select Enterprise, select Chain and Property and select Communication Methods.
Click New and complete the following
Code: The Service Request code.
Description. The description of the Service Request Priority
Manage Translation: Select to open the multi-language descriptions screen and configure a translated description for each language. (Available when the Multi-language OPERA Control is active).
Sequence: Enter a display sequence.
Click Save or Save and Continue to add another.
Editing Communication Methods
From the Administration menu, select Enterprise, select Chain and Property and select Communication Methods.
Enter search criteria and click Search.
Select the Communication Method, click the vertical ellipsis and select Edit.
Update the configuration.
Click Save.
Deleting Communication Methods
From the Administration menu, select Enterprise, select Chain and Property and select Communication Methods.
Enter search criteria and click Search.
Select the Communication Method, click the vertical ellipsis and select Delete.
Click Delete to confirm
Parent topic: Chain and Property Management