To generate a credit bill, you must activate the Credit Bill functionality under the Cashiering group.
- From the OPERA Cloud menu, select Financials, then Cashiering, and then Folio History.
- Search and select a folio.
- Click the vertical ellipsis button associated with the folio you selected and then select Generate Credit Bill.
- On the Credit Bill screen:
- Select Individual Transactions to select an individual transaction to apply the credit against.
- Select All Transactions to apply the credit against all previously posted transactions.
- When adding charges in the Post Charges panel, click the vertical ellipsis button and select Add Charge.
- Enter the transaction code of the charge and enter the price as a negative value. The quantity will set to 1 by default.
- Enter additional information such as the Supplement, Reference, or a Check Number. The Supplement field is mandatory for all negative posts.
- When adding payments in the Post Payments panel, click the vertical ellipsis button and select Add Payment.
- Enter the payment method and the amount of the payment. You must add a minus sign to the payment amount, for example, –13.20. Cash or Check Payment types are not allowed for negative amounts.
- When making a payment for All Transactions, the payment amount is pre-filled in the Amount field.
- Enter any value in the Reference field for the negative payment. This field is mandatory for all negative payments
- The Supplement field is available but not mandatory.
- Click Settle Credit Bill or click Settle and Print Credit Bill if a printout is needed.
- On the next screen, select a terminal to process the payment.