To change the status of a block, including canceling a block.
From the OPERA Cloud menu, select Blocks, and then select Manage Block.
Enter search criteria and click Search.
Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.
Select an option:
Rooms: Update the status for accommodation rooms allocated to the block.
Catering (Events): Update the status for Events linked to the Block.
Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block Status.
Click Save.
Canceling a Block
Cancel blocks to return room inventory held in the block back to house availability. Cancellation can also be for an inquiry or a tentative block that is either lost or declined (refusal) .
From the OPERA Cloud menu, select Blocks, and then select Manage Block.
Enter search criteria and click Search.
Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.
Rooms: Update the status for accommodation rooms allocated to the block.
Catering (Events): Update the status for Events linked to the Block.
Enter cancellation details:
Block Cancel / Lost Reason: Select a cancellation reason from the list.
Destination: Select a destination from list if the opportunity booked elsewhere.
Property: Enter property name if the opportunity booked elsewhere.
Description: Enter a description.
Cancel PM Resv: Click to cancel any pseudo room reservations created for the block.
Note:
The cancellation number is recorded in the Viewing Changes Log Details.Click Save.
Parent topic: Blocks