Prerequisites for Managing Custom Charge Exemption
OPERA Cloud references the number of adults and children in a reservation to determine the total amount of the custom charge posting. The price of the custom charge is multiplied by the number of persons
If you add a custom charge exemption then the number of persons eligible for a custom charge is reduced by one for each custom charge exemption added; it is not possible to have more custom charge exemptions than persons on a reservation.
Editing Custom Charge Exemption
From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
Enter search criteria, click Search
Select the reservation in the search result, click I Want to . . . then Custom Charge Exemptions.
Click Edit.
Enter exemption details per exemption type
Qty. Enter quantity to exempt throughout stay
Choose Nights. Select to enable entry of Quantity for specific dates during stay
Click Save.