Known Issues

This chapter describes the known issues and caveats and limitations found in Oracle Communications Session Delivery Manager.

The following table provides the defect number, a description of the defect problem and any applicable workaround for a defect problem and what release the defect was found or fixed, and if the defect was closed because it was non-reproducible, or some other state. Refer to the Oracle external database (Bug DB) defect tool for more information about defect states.

Table 8-1 OCSDM Known Issues

Defect Number Description Severity Found
30643522 OCSDM 8.2.1 cannot modify LI configuration for SBC S-Cz8.3.0m1p2 and later.

Workaround: Perform all LI configuration through the ACLI.

4 8.2.1
29776859 Customers upgrading from Oracle DB 11g, BI Publisher 11.1.1.7.0 to DB 11g 11.1.1.9.0, will be able to view reports as an administrator only. As 11g is supported for only a short time longer, Oracle recommends customers perform greenfield installation to DB 12c, BI Publisher 12.2.1.1.0. 3 8.2.0
29620746 When running the 3.1.0 version of ECB, the clear trap is missing for apSysMgmtCSVCfgSaveFailTrap. Clear trap needs to be provided by the ECB product. The ECB product is tracking this issue in defect 29620746. 3 8.2.0
29557185 Bulk Device Deployment should be triggered from the same node from where the corresponding Offline configuration was created. It may fail when executed from a different cluster node. 2 8.2.0
29551254 A user is incorrectly able to modify the configuration from the Configuration Manager when Synchronized mode is set to TRUE for a device using the Offline Config spreadsheet. The Synchronized mode value set at the device cluster level overrides the value set at the device level. 3 8.2.0
29626456 Attributes under the ext-policy-server configuration element accepts IP addresses using an invalid format. A correction is also required on the SBC. 3 8.2.0
29669000 Configuration Manager input text boxes are not hardened. 4 8.2.0
29669522 When resetting a user password in User Management, the OCSDM does not perform validation against password rules. 3 8.2.0
28136135 In OCSDM Release 8.1, the xcode-session-gen-info HDR group is not supported. 4 8.1
26627620 In OCSDM Release 8.1, the sobjects HDR group is not supported. 4 8.0
25388326 The OCSDM setup application process may fail or the OCSDM server may fail to start if you enter a password for the Report Manager user (OCSREMDW) with $, #, and & special character(s) in the Custom installation in the OCSDM setup application. Refer to the Create a Report Manager Database Instance on the External Oracle Database section in the Oracle Communications Report Manager Installation Guide for more information.

Workaround: The password must be eight characters or more, contain at least one uppercase character, one lowercase character and a number (1-9). You cannot use the $, #, and & special character(s) in the password. Use only the supported %, period (.), and ! special characters in your password at this time.

3 8.1
28180392 Historical Data Recording (HDR) data that is pushed to Oracle Communications Report Manager from devices using SFTP does not work for SCz8.1 and ECx8.1 releases. Refer to the SCz and ECx defect 28163745 for more information. 4 8.1
27946885

Currently, both OCSDM and an SBC does not prevent a user from downgrading a device with a login password that is already encrypted by SHA-512 to an SBC version that does not support SHA-512 password encryption. If user takes this action, the device becomes unusable because they are not able to login again.

Workaround: Change the password for the following user types if they are encrypted with SHA-512: admin, li-admin, and user

4 8.1
27631241 The IPsec element can be configured from the OCSDM GUI even when the entitlement on the SBC is not enabled. However, the result is that a save and activate action (performed in the OCSDM GUI) fails on the device.

Workaround: Remove the IPsec element and resubmit it by using the Save & activate configuration parameter in Configuration Manager (refer to the Update a Network Function Device Configuration section in the Oracle Communication Session Element Manager User Guide for more information) or enable the IPsec entitlement on the device if the IPsec entitlement is required.

4 8.1
27069201

For a device that is running SCz or ECz Release 8.1 (and later), the ACME Control Protocol (ACP) over Transport Layer Security (TLS) feature must be enabled on OCSDM Release 8.1 so that this device can be managed by OCSDM. If you disable the ACP over TLS feature on a device to run ACP only for releases prior to SCz or ECz Release 8.1, OCSDM management operations for this device are compromised.

Workaround: Use the following steps to prompt OCSDM to start managing the device again:
  1. Reconfigure ACP/TLS through SSH.
  2. Reboot the device through SSH to modify its configuration.
  3. In the OCSDM GUI, remove the Network Function (NF) device from Configuration Manager.
  4. Remove the NF device from Device Manager.
  5. Add the NF device in Device Manager.
  6. Assign the NF device in Configuration Manager.
3 8.1
25918918 When you edit SNMP parameters for a Network Function (NF) with a device(s) in Device Manager to go from SNMPv1 or SNMPv2 to SNMPv3, the NF (with its associated devices) needs to be removed and added again. 4 8.0
27601270

The BI Publisher defect 27758948 states that anytime a line graph tries to display a constant value (horizontally across the x-axis) for a report, the report is not rendered in some web browsers.

Workaround: Use a different web browser or to enable 3-D mode on the line graph through the Layout Editor.

4 8.1
27699848 When Lawful Intercept (LI) is configured on a device using its ACLI, the configuration is stored in on the device. If the device is ever restored using a backup of the device, the LI configuration cannot be accessed through its ACLI. However, when this device is loaded in OCSDM in Configuration Manager, the backed up device configuration appears, including the LI configuration.

Workaround: In OCSDM, delete the old LI configuration, and enter the current LI configuration that you want to use.

3 8.1
25353891 When adding collection groups in Report Manager, you must collect HDR data for all HDR groups by clicking the Yes checkbox in the Add a Collection Group - Step 2 dialog box because of SBC defect 25576484. Refer to the Add a Collection Group section in the Configure Report Manager to Run Reports chapter of the Oracle Communications Report Manager User Guide for more information about setting this parameter. 4 7.5M3
28129255

When you are editing a Fraud Protection List (FPL) entry and enter the realm name into the field for the Realm parameter, this entry is not recorded in the database.

Workaround: You must first click the Realm drop down-list arrow first to select the name of the SIP realm that is configured on the device. The SIP realm is associated with the match value. If the realm for which you are looking does not appear in the drop-down list, you can then type the name of this realm in the field.

3 8.1
25382198 Report Manager does not support data gathering or the TscfStats group for SBC devices with ScZ7.40 and ScZ7.4.0p1 releases. This problem was fixed in the ScZ7.4.0p2 release (refer to SBC defect 25341897). 2 7.5M3
26417111 HDR failed to load because there was a duplicated column of GPRS Tunneling Protocol (GTP) statistics. 4 8.0
N/A For the Oracle Communications Mobile Security Gateway M-Cz4.1.0 Software Release, a duplicate entry is created in the CSV header (defect 26424107) for the gtp-stats HDR group. Report Manager does not process this HDR group. N/A 8.0
N/A If you are using the Internet Explorer web browser for your OCSDM session and you press the Backspace key on your key board while configuring fields or doing other operations in the application, you may be logged out of your OCSDM session and be forced to log back into OCSDM.

Workaround: We suggest that you use another supported vendor web browser, such as Firefox.

N/A 8.0
N/A Due to SBC defect 24361366, OCSDM does not support an SBC device with an IPv6 management address. N/A 8.0
28715250 When the OCSDM is processing an update from the FTP server and you attempt to view the FPL, you may receive the error message, "Failed to load page table contents. Error: An attempt was made to reference a node that no longer exists; the node may be a bound variable or part of a query context".

Workaround: Wait a short time and try displaying the list again.

4 8.1.1
28707570 While the OCSDM is processing an update from the FTP server, if a user tries to manually add an entry that is part of the update, the entry may be added twice. 4 8.1.1
28742032 Once you have successfully assigned and then unassigned an FPL to an FDP, you cannot assign that same FPL again.

Workaround: Copy the current FPL and assign the copied FPL to FDP.

4 8.1.1
28817962 To properly configure an FDP registration name, the name cannot contain any blank spaces. If you attempt to register an FDP name that contains spaces, you get the following error:

" FDP registration name contains invalid characters. Valid characters are a-z,A-Z,_,0-9,-."

4 8.1.1

Resolved Known Issues

The following table provides a list of previous Known Issues that are now resolved.
ID Description Severity Found In Fixed In
28201485 In OCSDM Release 8.1, the sip-codec-per-realm HDR group is not supported. 4 8.1 8.2.0
28194322 In OCSDM Release 8.1, the sa-srtp HDR group is not supported. 4 8.1 8.2.0
28396076 The session-agent, local-response-map configuration parameter has the wrong default value, generating warnings when running verify-config. 3 8.1 8.1.1
28605180 OCSDM is sending trap information to trap receivers with the wrong sysUpTime OID type of gauge32 instead of TimeTick. 2 8.1 8.1.1
28151272 Fraud Detection and Prevention (FDP) device support is not available. 4 8.1 8.1.1
26620683

The Acme Control Protocol (ACP) Transport Layer Security (TLS) feature on a device must be disabled before this device can be added to a device cluster in Device Manager.

4 8.0 8.1
26268556

In OCSDM release 8.0 and later, the Berkley database and OCSDM plug-in management system encounters problems if any IP address changes are made for each cluster member node after a successful OCSDM cluster deployment. This happens if you shut down the OCSDM cluster and re-run the setup program to change any of the cluster member IP addresses.

3 8.0 8.1
28035170

If an SBC is upgraded from SCz7.2.0M4 to SCz7.4.0M1p6, OCSDM takes a long time to load and show the new configuration during its first attempt.

3 7.5 8.1
27970655 OCSDM cannot load a USM 6300 device configuration after OCSDM is upgraded to Release 8.0. 3 8.0 8.1
27770070 The configuration for a device could not be loaded in OCSDM because there are attribute issues introduced in OCSDM Release 8.0 that affected the operation of some models. 3 8.0 8.1
27450645 Orphaned commons-collections JAR files need to be removed from production directories. 4 8.0 8.1
27240846 When two different users associate the same route set to the same device, the device cannot be added to the route set. 2 7.5 8.1
27235892 If one user logs into OCSDM and is using Route Manager route sets and locks a route set, a different user logged into OCSDM at the same time can add this locked route set to another device in the Device Route Sets tab.

Resolution: A confirmation message dialog box appears that asks the user if they want to continue with the operation.

4 7.5 8.1
27137117 After importing a file for a Route Set, if the user selected all the available columns for display, the browser client would crash and the browser cache would have to be cleared to regain GUI control. 2 7.5 8.1
26989900 A high-availability (HA) device pair cannot be added to OCSDM if the cli-more element is enabled in the device system-config. 3 8.0 8.1
26933744

Only the server where the schema upload was initiated has the new updated XSD schema in its local cache. The other nodes still retain the previous XSD schema in memory. For example, in a three-node cluster setup, if a schema file was uploaded on Member A, SBC provisioning fails on Member B and Member C.

2 7.5M3 8.1
24588116 The apEnvMonTrapCurrentState trap does not display the card name in SDM fault alarm description field due to SBC defect 25348541, which was fixed in SCZ7.3.0M3 and SCZ7.4.0M1.

Workaround: The correct card name displays in SDM if the SBC is using either SCZ7.3.0M3 or SCZ7.4.0M1 versions or later.

4 7.5M1 8.1