1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Overriding Windows Registry Keys That Locate the Siebel Server

Overriding Windows Registry Keys That Locate the Siebel Server

You can use values in the connector_configuration.xml file to override the following registry settings:

  • Siebel:ComponentName

  • Siebel:RequestSuffix

The Siebel CRM Desktop add-in uses these entries to locate the Siebel Server. For more information, see Setting the URL for the Siebel Server and Using the Windows Registry to Control Siebel CRM Desktop.

You cannot use the Login dialog box of the Siebel CRM Desktop add-in to edit the name and suffix of the server component. If the customization package includes values that cause the server connection to fail, then you must edit these values manually in the Windows Registry on the client computer.

To override Windows Registry keys that locate the Siebel Server

  • Modify the following default_settings tag that resides in the platform tag of the connector_configuration.xml file:

    <setting name="Siebel:ComponentName" type="string_or_int"> new_value</setting>

    where:

  • setting name is the registry setting that Siebel CRM Desktop must override.

  • type is the key type. Siebel CRM Desktop supports the following types:

    • string. Specifies a string value.

    • int. Specifies an integer value.

  • new_value is the value that overrides the registry setting.

The default_settings tag and all attributes in the default_settings tag are optional. For more information, see XML Code That Customizes Synchronization.