1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Registry Keys That Affect Siebel CRM Desktop Behavior

Registry Keys That Affect Siebel CRM Desktop Behavior

The following describes the Windows Registry keys that you can modify to change Siebel CRM Desktop behavior. In the Registry Editor (regedit), you can modify these keys in the following path: 

HKEY_CURRENT_USER\Software\Oracle\CRM Desktop
Windows Registry Key Description

AppLanguageID

ID of the current installation package of Outlook.

customization_path

Path to the customization package files.

DestinationProfile

Name of the Outlook profile where the add-in is installed.

DestinationStore

Name of the Outlook profile where the add-in is installed.

DisableLiveUpdate

Specifies if the live update feature is allowed. The following values are valid:

  • 0. Live update is allowed.

  • 1. Live update is not allowed.

DisableSyncConfirmation

Suppresses confirmation for deleting an object. The following values are valid:

  • 1. Suppress confirmation for deleting an object.

  • 0. Do not suppress confirmation for deleting an object.

The corresponding attribute in the connector_configuration.xml file of the customization package automatically overwrites the DisableSyncConfirmation key.

FiltersEstimateOnTimer

Sets the interval in milliseconds for an automatic estimation of records after the filters are changed in the control panel. The following values are valid:

  • 1. Estimate automatically.

  • 0. Do not estimate automatically

This entry is not accessible through the administrative interface.

HTTPClient:AcceptCompression

A flag that instructs the Web Service Connector to accept zipped HTTP content. This key is not accessible through the administrative interface.

HTTPClient:CompressOutgoing

A flag that instructs the Web Service Connector to send zipped HTTP content. This key is not accessible through the administrative interface.

HTTPClient:ConnectTimeout

The timeout for the connection in milliseconds.

HTTPClient:ReceiveTimeout

The timeout for the receiving requests in milliseconds.

HTTPClient:SendRetryCount

The count for the connection retries in milliseconds.

HTTPClient:SendTimeout

The timeout for the sending requests in milliseconds.

LogoutTimeout

The time to wait in milliseconds after Siebel CRM Desktop sends the log out request. This parameter stops the session without waiting for the reply from the server.

Page:Feedback:AttachLog

Specifies a log for the feedback form. The following values are valid:

  • 0. Do not attach a log to the feedback form.

  • 1. Attach a log to the feedback form.

ProxyLogin

The login for the proxy server.

ProxyPassword

The password for the proxy server.

ProxyServer

The host name for the proxy server.

ProxyServerPort

The port number for the proxy server.

ProxyUsage

Flag that specifies a proxy server. The following values are valid:

  • 0. Do not use a proxy server.

  • 1. Use a proxy server

RunPeriodicalSyncAlways

Determines if Siebel CRM Desktop starts a scheduled synchronization at the scheduled time or waits until Outlook is idle. The following values are available:

  • 0. Wait until Outlook is idle to start the scheduled synchronization.

  • 1. Start the scheduled synchronization immediately when the synchronization is scheduled to occur. The value is 1.

SessionsKeepAliveAmount

Defines the number of synchronization sessions to store in the internal database as history. Siebel CRM Desktop stores statistical information for each synchronization session. To view information about synchronization issues, the user can use the list control in the Sync Issues tab of the Synchronization Control Panel.

SharedByDefault:NewItems

Determines how Siebel CRM Desktop shares newly created Outlook items. The SharedByDefault:NewItems registry key controls the following option:

Always share with Siebel new: Calendar Entry, Contacts, To Do items

To access this option, the user right-clicks the CRM Desktop icon in the system tray, chooses Options, and then clicks the Advanced tab in the CRM Desktop - Options dialog box.

Siebel:HideSavePasswordOption

Determines how Siebel CRM Desktop displays the Save Password check box on the login screen. The following values are valid:

  • 0. Display the Save Password check box. Siebel CRM Desktop displays this check box, by default.

  • 1. Disable the Save Password check box.

Siebel:MetaInfoFilePath

Describes the path to the siebel_meta_info.xml file in the customization package.

SuppressSyncEstimating

Estimates the number of objects that Siebel CRM Desktop will synchronize for the current user. The following values are valid:

  • 0. Do estimate the number of the objects.

  • 1. Do not estimate the number of the objects. If SuppressSyncEstimating is 1, then Siebel CRM Desktop does not use the logic that the MaximumSyncPassthrough key controls. It uses MaximumSyncPassthrough only after it estimates the number objects it must synchronize.

SuppressSyncIssues

If a synchronization problem occurs, then this key determines if Siebel CRM Desktop changes the application icon in the system tray to an exclamation point and displays a message. The following values are valid:

  • 0. Change the icon in the system tray and display a message. The default value is 0.

  • 1. Do not change the icon in the system tray and do not display a message.