1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Setting the Scope for Online Lookup

Setting the Scope for Online Lookup

The scope attribute specifies the view mode that Siebel CRM Desktop uses to search records on the Siebel Server. It can include one of the following values:

  • General.

  • Deduplication.

  • Not specified. Siebel CRM Desktop sets the scope to General.

Siebel CRM Desktop uses a different view mode to search for records in the employee example according to the following scope:

  • General. Siebel CRM Desktop uses the Organization view mode.

  • Deduplication. Siebel CRM Desktop uses the All view mode.

These values correspond to the following view mode that the siebel_meta_info.xml file specifies for the Employee object type:

<object TypeId='Employee' Label='Employee' LabelPlural='Employees' 
EnableGetIDsBatching='true' IntObjName='CRMDesktopEmployeeIO' 
SiebMsgXmlElemName='Employee' 
SiebMsgXmlCollectionElemName='ListOfCRMDesktopEmployeeIO' 
>
<viewmodes General="Organization" Dedup="All" />